Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Katherine Ryan

Katherine Ryan

Richmond,RI

Summary

30 Years of experience in the field. Well-versed in monitoring chips, player wins and game table activities. Vigilant and highly skilled gaming professional with strong leadership background and clear understanding of related laws, best practices and unauthorized behaviors. Observe floor operations to minimize house losses and maximize security. Well-organized in supervising teams and tackling customer service issues. Focused Supervisor accomplished in keeping gambling operations running smoothly. Devoted to customer service and game promotion. Works great with security and table staff to manage problems. Friendly and positive casino team leader bringing 30 years of experience in the field. Well-versed in monitoring chips, player wins and game table a Friendly and positive casino team leader bringing 30 years of experience in the field. Well-versed in monitoring chips, player wins and game table activities Friendly and positive casino team leader bringing 30 years of experience in the field. Well-versed in monitoring chips, player wins and game table activities.30

Overview

36
36
years of professional experience

Work History

Assistant Table Game Supervisor

Foxwoods Resort And Casino
09.1993 - Current
  • Monitored chips purchases, table inventories and player win ratios.
  • Performed paperwork required for monetary transactions.
  • Efficiently managed accurate money transfers and protected transactions with standardized procedures.
  • Trained, supervised and evaluated workers.
  • Oversaw area games to maintain security and compliance.
  • Oversaw currency exchange requests for customers, confirming provision of requested combinations of bills and coins.
  • Monitored game operations to enforce house rules as well as tribal, state and federal regulations.
  • Established and maintained banks and table bet limits for each supervised game.
  • Enforced safety rules and removed safety hazards while monitoring gaming floors.
  • Monitored chips purchases, table inventories and player win ratios
  • Oversaw area games to maintain security and compliance
  • Performed paperwork required for monetary transactions
  • Interacted with guests to promote positive atmosphere by greeting with friendly tone and wishing good luck
  • Trained, supervised and evaluated workers
  • Efficiently managed accurate money transfers and protected transactions with standardized procedures
  • Oversaw currency exchange requests for customers, confirming provision of requested combinations of bills and coins
  • Monitored game operations to enforce house rules as well as tribal, state and federal regulations
  • Established and maintained banks and table bet limits for each supervised game
  • Contacted security department to discuss potential or confirmed illegal activities and cheating
  • Boosted customer loyalty by offering consistent gaming standards and closely controlling dealers
  • Orchestrated staffing to support adequate disposition of dealers at monitored tables

Salon Sales Consultant

Masello Salon Services
09.1987 - 04.1992
  • Acknowledged, interacted and built relationships with clients to stimulate loyalty.
  • Connected and engaged with customers to understand styling needs.
  • Embraced fashion and understood market trends to articulate in client interactions.
  • Served as brand storyteller to create experiences that drove sales and achieved store goals.
  • Advised client base of new products and seasonal fashions to increase store sales.
  • Leveraged associate education tools to build product and styling knowledge.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Maintained 15% client retention rate, ranking among top performer25
  • Acknowledged, interacted and built relationships with clients to stimulate loyalty
  • Embraced fashion and understood market trends to articulate in client interactions
  • Connected and engaged with customers to understand styling needs
  • Increased revenue and sales through strategic merchandising, inventory selection and visual display techniques

Education

High School Diploma -

Warwick Vets , Warwick, RI
06.1971

Skills

  • Table games procedures knowledge
  • Game play strategies
  • Proper table setup
  • Game rules understanding
  • Game rule understanding

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Assistant Table Game Supervisor - Foxwoods Resort And Casino
09.1993 - Current
Salon Sales Consultant - Masello Salon Services
09.1987 - 04.1992
Warwick Vets - High School Diploma,

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Katherine Ryan