Katherine Salazar
4785 Sandoval Rd Unit B,OK
Summary
To secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills in which will enable me to make significant contributions to the success of the company.
Overview
15
15
years of professional experience
Work History
United States post office
04.2016 - Current
- Route cased all types of mail in sequence of delivery along an established route.
- Delivering mail in postal vehicle or on foot along predetermined route.
- Place packages and letters in mailbox and secure with mailbox flap.
- Maintained the route during adverse weather conditions such as rain, sleet, snow, and extreme heat.
- Assisting customers throughout routes with their postal needs such as placing changed of address, collecting outgoing mail, and selling stamps.
Customer Service Representative
LoanCare Service Link
08.2021 - 02.2022
- Assist homeowners with routine or complex issues and requests, in a call center environment.
- Use an advanced telephony system.
- Explain mortgage-based process information.
- Make decisions to resolve customer issues.
- Navigate and enter data on a computer platform.
- Provide exceptional customer service.
- Multitasking and using multiple computer screens.
- Remote
Volkswagen and Mazda of Fredericksburg VA
Fredericksburg, VA
06.2015 - 01.2016
- Answered all incoming calls and handled caller’s inquiries.
- Provided office support services to ensure efficiency.
- Received, directed and passed on telephone fax messages.
- Maintained a sufficient record of office supplies.
- Provided word-processing and clerical support.
- Maintained the common filing system and file all letters.
- Coordinated the repair and maintenance of office supplies.
- Provided administrative services to the office manager.
Nanny
Fredericksburg, VA
08.2012 - 03.2015
- Preparing food for babies.
- Providing physical stimulation for children.
- Scheduling appointments.
- Traveling to children extra physical activities.
- Helping children with their homework.
Salesclerk
Market Basket
Lawrence, MA
12.2010 - 08.2012
- Customer service.
- Processing customers payments.
- Inventory.
- Understanding all codes for items.
- Assisting costumers when help was needed to find certain items.
- Emphasizing sales so customers got the best price.
- Keeping a positive attitude even if time for challenging.
Education
Associates In Science - undefined
Germanna Community College
VirginiaHigh School Diploma - undefined
Gateway High School
Florida05.2010
Skills
Software Proficiency: Microsoft Office Suite (Word, Excel, PowerPoint), Google Workspace, and video conferencing tools like Zoom
Data Management: Data entry, digital filing, and record-keeping
Office Procedures: Operating office equipment, managing calendars, and booking travel
Communication: Drafting emails, reports, and taking meeting minutes
Languages
Spanish
Native or Bilingual
Timeline
Customer Service Representative
LoanCare Service Link
08.2021 - 02.2022
United States post office
04.2016 - Current
Volkswagen and Mazda of Fredericksburg VA
06.2015 - 01.2016
Nanny
08.2012 - 03.2015
Salesclerk
Market Basket
12.2010 - 08.2012
Associates In Science - undefined
Germanna Community College
High School Diploma - undefined
Gateway High School