Over 20 years of work experience including 10 years in the retail industry as Customer Service, Supervisor, Manager, and Buyer. The remaining years of experience was in the Healthcare industry as Communications Consultant, Benefit Analyst, Senior Network Account Rep., and Contract Analyst. Productive Front Office Manager with excellent skills in customer service, office management and administrative support. Remains professional and tactful in all situations with focus on increasing satisfaction and retention. Versed in managing vendor and service provider relationships while maintaining meticulous records.