Summary
Overview
Work History
Education
Skills
Timeline
AccountManager

KATHERINE A SCHNEIDER

Gary,IN

Summary

Over 20 years of work experience including 10 years in the retail industry as Customer Service, Supervisor, Manager, and Buyer. The remaining years of experience was in the Healthcare industry as Communications Consultant, Benefit Analyst, Senior Network Account Rep., and Contract Analyst. Productive Front Office Manager with excellent skills in customer service, office management and administrative support. Remains professional and tactful in all situations with focus on increasing satisfaction and retention. Versed in managing vendor and service provider relationships while maintaining meticulous records.

Overview

21
21
years of professional experience

Work History

Caregiver

HomeCare
Gary, IN
09.2013 - 07.2021
  • Cleaned house, ran errands, managed laundry and completed weekly grocery shopping. Performed household tasks such as laundry, dusting, washing dishes and vacuuming. Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Helped clients manage money, pay bills and shop for groceries or personal items.
  • Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
  • Changed dressings, bandages and binders to maintain proper healing and sanitary measures.

Caregiver

HomeCare
Gary, IN
08.2002 - 12.2013
  • Cleaned house, ran errands, managed laundry and completed weekly grocery shopping. Performed household tasks such as laundry, dusting, washing dishes and vacuuming. Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Helped clients manage money, pay bills and shop for groceries or personal items.
  • Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
  • Conferred with supervisor to discuss patient condition and medical care.

Office Manager

Urban League Of Northwest Indiana
Gary, IN
05.2005 - 08.2007
  • Held oversight of office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping. Maintained computer and physical filing systems.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving. Developed standard operating procedures for all administrative employees.

Education

High School Diploma -

Horace Mann High School
Gary, IN
06.1980

Skills

  • Microsoft Office Suite
  • Staff Development and Training Motivational Leadership
  • SKILLS
  • WORK HISTORY
  • Team Building
  • Team Management and Supervision
  • Decision Making

Timeline

Caregiver

HomeCare
09.2013 - 07.2021

Office Manager

Urban League Of Northwest Indiana
05.2005 - 08.2007

Caregiver

HomeCare
08.2002 - 12.2013

High School Diploma -

Horace Mann High School
KATHERINE A SCHNEIDER