Katherine Seaver
Grangeville,ID
Summary
To obtain a customer service position with your company.
Overview
12
12
years of professional experience
Work History
Disabled
Home (ankle and back surgery)
Grangeville, Idaho
07.2021 - Current
Been on disability due to physical and mental health issues.
Direct Support Professional
Opportunities Un-limited
Grangeville , Idaho
06.2018 - 07.2021
- Assisted individuals with daily living activities such as bathing, dressing, and grooming.
- Provided guidance and support to ensure safety of individuals served.
- Accompanied individuals on outings to promote independence and integration into the community.
- Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
- Facilitated social interactions between participants and their peers in the community.
Manager/Retail Clerk
Quilt Treasures
Grangeville, ID
06.2017 - 06.2018
Assistant librarian
City of Grangeville Library
Grangeville, ID
04.2017 - 09.2017
Department store
King’s Variety Store
Grangeville, ID
01.2014 - 01.2016
Education
Some College (No Degree) - Early Childhood Care And Education
College of The Canyons
Valencia, CASkills
- Over 30 years working with all age levels and from all walks of life
- Ability to problem solve with creative thinking
- Self-motivated and confident in making independent decisions
- Demonstrates strong interpersonal skills with good eye contact and listening skills
Relevant Experience
Proficient in all aspects of customer service including transactions over the telephone, Resolved numerous customer difficulties, including complaints, returns, locating items and corroborating on confusing pricing with an end result for accomplishing customer satisfaction, Support co-workers and employees with work activities and equipment issues to include cashiering, creating lists for print tags, navigating specialized retail software, Created a positive work environment, by mediating amid employees and/customers in dispute, organizing employee appreciation gatherings and posting daily notes of appreciation and encouragement, Organizing fun activities for customers from Santa, Easter Bunny, Halloween costume contest, Assisted persons with speech and physical issues for comprehending needs, to include teaching sign language to babies and toddlers in the daycare setting, Re-training stroke victims on activities of daily living (ADL’s), Coaching persons with debilitating wounds or post hip, knee or back surgeries, on new practices for completing ADL’s, Experienced as a ward clerk: answer phones, communicate between doctors, nurses and families, order labs, scans, transportation, Worked with American Red Cross as a CPR instructor and disaster action team (DAT) responder- setting up and managing shelters to assist persons misplaced from their homes, Sunday school teacher for 20+ years. Collaborated with the director to provide fun and exciting complex activities for both children and adults
Timeline
Disabled
Home (ankle and back surgery)
07.2021 - Current
Direct Support Professional
Opportunities Un-limited
06.2018 - 07.2021
Manager/Retail Clerk
Quilt Treasures
06.2017 - 06.2018
Assistant librarian
City of Grangeville Library
04.2017 - 09.2017
Department store
King’s Variety Store
01.2014 - 01.2016
Some College (No Degree) - Early Childhood Care And Education
College of The Canyons