Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Katherine Sequeira-Correia

East Hampton,NY

Summary

Experienced and diligent licensed esthetician with 4 years of experience performing skincare treatments in luxury spa. Calming and courteous interpersonal style. Detailed knowledge of skin types and conditions with a talent for creating effective treatment plans in response to clients' key information. Warm and inviting style with a proven track record for rapport building. Proven ability to boost sales of products and services to new bests. Esthetician with strong business, sales and customer service skills necessary to meet spa goals and exceed client expectations.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Esthetician

ONDA Beauty
Sag Harbor, NY
07.2019 - 08.2023
  • Ensured guests comfort and safety in performing esthetic services for men and women ranging in age from teens to senior citizens
  • Listen to client needs; inquire about contraindications; and examine skin, to evaluate condition, appearance, and appropriateness of scheduled service
  • Recommend at-home regimens and sell spa services and retail products
  • Maintained an attractive and sanitary treatment space following the spa's protocols
  • Developed long-term treatment plans in collaboration with clients
  • Performed high end extensive facials - focusing on manipulating the muscles of the face and neck
  • Created facial protocols
  • Promoting the services of the Spa
  • Developed productive relationships with management and colleagues; always jump in to help with spa operations when not with clients.

Assistant Manager - Spa Coordinator

ONDA Beauty
Sag Harbor, NY
01.2019 - 01.2022
  • Oversaw the daily duties of the retail floor & spa
  • Scheduled spa appointments (reception)
  • Managed the schedule of treatment providers and floor staff
  • Opening & closing procedures of spa and retail
  • Managed & packaged online shopify orders.

Private Bartender / Carterer

Private
East Hampton, NY
06.2017 - Current
  • Organized and coordinated catering events with clients to ensure their needs were met.
  • Provided direction to staff during setup and service of catered events.
  • Communicated effectively with waitstaff and other personnel to ensure smooth operation at catered functions.
  • Served guest tables by transporting meals and beverages from kitchen and bar areas.
  • Coordinated food service stations and venue accommodations, including setup and tear-down of furniture and equipment per customer guidelines.
  • Maintained cleanliness and organization of kitchen stations and storage areas.
  • Mixed alcoholic beverages for customers according to recipes or customer specifications.
  • Checked identification of guests to verify legal drinking age before serving alcohol.
  • Stocked the bar with beer, wine, liquor, mixers, garnishes, glassware, and other supplies.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.
  • Poured wine, beer and cocktails for patrons.
  • Effectively multitasked within fast-paced environment.
  • Remained calm and poised during busy periods, promoting great customer service to guests.
  • Arranged bottles and glasses behind bar to make attractive displays.

Hostess & Hotel Receptionist

1770 House Inn & Restaurant
East Hampton, NY
11.2013 - 01.2022
  • Greeted customers and coordinated incoming reservations and table-resets
  • Organized seating charts
  • Managed in-person and telephone guest inquiries, customer service requests, and reservation bookings
  • Attended to all requests of the guests
  • Offered friendly customer service and ability to maintain professional demeanor in challenging situations or with difficult customers
  • Established excellent working rapport and team work with coworkers and reputation as an ethical and honest employee.

Sales Associate

Love Adorned
Amagansett, NY
05.2016 - 02.2017
  • Maintained constant presence on sales floor to address customer needs
  • Approached browsing customers and initiate conversations to determine buying preferences
  • Recommended appropriate items and direct or lead customers to selections
  • Processed customer payments by cash, check, and credit card
  • Cleaned shelves, counters, and tables
  • Enthusiastic attitude in person and over the telephone.

Education

NYS Licensed Esthetician -

Long Island Nail Skin & Hair Institute

Associates Degree - Business Administration -

Suffolk County Community College

Skills

  • Conduct skin consultations to identify the most appropriate treatment protocol for each client
  • Build a quick rapport with customers and provide attentive service
  • Leverage effective sales techniques to promote the spa's home product range
  • Train an average of 6 new hires per year to improve their knowledge
  • Product know-how
  • Spa Management
  • Spa Coordinator
  • Outstanding client care
  • LED light therapy
  • Sales expertise
  • Consultations
  • Client Intakes
  • Product Promotions
  • Appointment Scheduling
  • Skin tightening techniques
  • Skin rejuvenation
  • Perform well in high-demand, fast-paced environments
  • Spa treatment knowledge
  • Hospitality Environment
  • Personal training
  • Customer Service
  • Stock maintenance

Certification

  • Dermaplane Pro
  • Gua Sha Facial Fusion
  • New York State Bartending
  • New York State A.T.A.P.

References

Available upon request

Timeline

Esthetician

ONDA Beauty
07.2019 - 08.2023

Assistant Manager - Spa Coordinator

ONDA Beauty
01.2019 - 01.2022

Private Bartender / Carterer

Private
06.2017 - Current

Sales Associate

Love Adorned
05.2016 - 02.2017

Hostess & Hotel Receptionist

1770 House Inn & Restaurant
11.2013 - 01.2022

NYS Licensed Esthetician -

Long Island Nail Skin & Hair Institute

Associates Degree - Business Administration -

Suffolk County Community College

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Katherine Sequeira-Correia