Katherine Serina
Islip Terrace,NY
Summary
Results-driven Logistics Manager with expertise in shipping, receiving, and inventory management. Achieved 94% fill rate and 95% RTV compliance, enhancing operational efficiency and customer satisfaction.
Overview
9
9
years of professional experience
Work History
Logistics Manager
Bloomingdales
Huntington
10.2021 - Current
- Managed receiving and inventory levels to ensure timely availability of products.
- Coordinated logistics operations - led RTV to a 95% compliance, price changes over 90%.
- Developed relationships with vendors to enhance service quality and enhance daily operational functions in an efficient manner.
- Lead fulfillment operations within the store, ensuring over 90% fill rate and a 1 day ship speed.
Fulfillment Supervisor
Bloomingdales
Huntington
10.2020 - 10.2021
- Supervised daily fulfillment operations to ensure timely and accurate order processing.
- Implemented process improvements that enhanced workflow efficiency and reduced errors.
- Led training sessions for new staff on operational procedures and best practices; packing with thought and care to enhance the customer experience.
Womens Shoes Operations Assistant
Bloomingdales
Huntington, NY
09.2018 - 10.2020
- Lead the sales team to achieve sales goals.
- Assisted in executing promotional events, enhancing customer engagement and brand visibility.
- Coordinated inventory management processes, ensuring optimal stock levels and product availability.
- Developed visual merchandising displays, increasing store appeal and driving sales performance.
Sales Associate
Bloomingdales
Huntington, NY
09.2017 - 09.2018
- Provided exceptional customer service, enhancing client satisfaction and loyalty.
- Drove sales initiatives through effective product demonstrations and strategic upselling techniques.
Education
Associate of Arts - Fashion Design
Art Institute of Technology
New York12-2008
Skills
- Shipping and receiving
- Inventory management
- Fulfillment management
Accomplishments
Achieved the Golden B award during my role as a shoe operations assistant and a logistics manager.
Timeline
Logistics Manager
Bloomingdales
10.2021 - Current
Fulfillment Supervisor
Bloomingdales
10.2020 - 10.2021
Womens Shoes Operations Assistant
Bloomingdales
09.2018 - 10.2020
Sales Associate
Bloomingdales
09.2017 - 09.2018
Associate of Arts - Fashion Design
Art Institute of Technology
Golden B award
The Golden B is the highest honor a store colleague can receive for their seasonal contribution to the organization.
I was able to achieve this honor as the Shoe Operations Assistant on Fall 2019 and as a Logistics Manager Fall 2024.