Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katherine Shifflett

Crimora,VA

Summary

Responsible production support worker always ready to contribute to team and company success. Dedicated to tackling any task and efficiently completing all work. Operates equipment such as forklift and pallet jack to move materials and support production needs.

Overview

8
8
years of professional experience

Work History

Beerflow Coordinator

MosonCoors
Elkton, VA
09.2023 - Current
  • Answered telephone inquiries from customers regarding products or services in a professional manner.
  • Knowledge in SAP system, MS Office, and material management
  • Provided technical support to staff members regarding software applications and hardware systems.
  • Supports team in use of problem-solving techniques and answering questions regarding the RF unit.
  • Resolved customer complaints in a timely manner while upholding company standards.
  • Managed day-to-day operations of the department including scheduling tasks and assigning duties.
  • Delegated work to staff, setting priorities and goals.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Guided employees in handling difficult or complex problems.
  • Trained staff on new methods or procedures related to quality assurance.
  • Provided technical support for suppliers regarding product specifications and quality requirements.
  • Notified supervisors or other relevant personnel of test or production issues.

Set up Operator

Molson Coors
Elkton, VA
12.2018 - 09.2023
  • Perform line checks, assist with accident investigations, hazard analysis, audits, and attend meetings as required.
  • Drive forklifts as trained to do so and as needed.
  • Read and interpret packaging schedule, job procedures, and work instructions.
  • Meet the physical requirements of the position.
  • Capable of working independently or as part of a team.
  • Proficient in using SAP and Microsoft Word.
  • Charging time to work orders and completing work orders. Making worker orders for equipment in need of repair.
  • Moved items between machines, conveyors and transport equipment based on current production needs.
  • Set up and operated production equipment according to daily work orders and safety procedures.
  • Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
  • Volunteered to take on additional shifts during peak periods to keep projects with tight deadlines moving forward.
  • Set up and troubleshoot equipment to complete runs.
  • Practiced safe lockout-tagout procedures to prevent injury to personnel during maintenance procedures.
  • Set up machines for various jobs to maintain compliance with manufacturing thresholds and waste reduction initiatives.
  • Communicate with other business units while maintaining production rate and loading trailers.
  • Oversaw machine operation to identify defects or malfunctions, making adjustments as necessary.
  • Set up and operated machines such as Can and Bottle Alveys and Kegline to create high-quality beer products.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Managed shipment billing, receipts, packing slips, drivers' load manifest sheets and logbooks.
  • Directed and monitored cargo loading and unloading, verifying good condition and proper storage destination.
  • Monitored shipment trailer weights and kept loads within legal and practical limits.
  • Organized, controlled, expedited and tracked freight and personnel movement to support manufacturing processes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Handled delegated tasks.
  • Trained to support the warehouse as a backup for beerflow and filling in as needed.
  • Cross trained in dispatch to help out as needed.

Production Technician

McKee Foods Corporation
Stuarts Draft, VA
06.2018 - 12.2018
  • Inspected machinery and equipment on daily basis to quickly diagnose malfunctions.
  • Reported and documented unsafe conditions and faulty equipment.
  • Set up and operated production equipment according to daily work orders and safety procedures.
  • Minimized damage and repair costs through careful management and preventative maintenance.
  • Inspected finished products for quality and adherence to customer specifications.
  • Built and packaged products to comply with multiple work orders and deadlines.
  • Completed product assembly according to standardized procedures.
  • Created agendas and communication materials for team meetings.
  • Improved operations by working with team members and customers to find workable solutions.
  • Documented, filed and maintained proper inspection records and quality assurance documents.

General Warehouse Worker

Best Buy Distribution
Staunton, VA
09.2015 - 05.2018
  • Identified defective, incorrect or missing merchandise and promptly reported to supervisor.
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
  • Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.
  • Prepared inventory for shipment by attaching tags and labels and executing shipment documents to facilitate delivery to proper customers.
  • Navigated powered lift trucks safely to move items throughout warehouse and reduce injury risk.
  • Stood for extended time periods to perform packaging tasks to complete order fulfillment process.
  • Lifted materials of varied weights on regular basis to transport items to proper warehouse locations.
  • Utilized pallet jacks to move items to and from different warehouse locations.
  • Scanned container labels with RF scanners to verify contents and determine target destinations.
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Inventoried items with daily cycle counts and monthly audits and investigated discrepancies to maximize data accuracy.
  • Monitored work areas for cleanliness and functionality and removed obstacles to promote safe work environment.

Education

Some College (No Degree) -

Blue Ridge Community College
Weyers Cave, VA

High School Diploma -

Spotswood High School
Penn Laird, VA
06.2007

Skills

  • Safety Protocols
  • Inventory management
  • Troubleshooting
  • Bottle/Can Alveys
  • Kegline (Degrouper/Grouper)
  • High speed work environment
  • MCMS
  • SAP Superuser
  • MS Office
  • Forklift Operator
  • Lock out Tag out Procedure
  • Safe food handling

Timeline

Beerflow Coordinator

MosonCoors
09.2023 - Current

Set up Operator

Molson Coors
12.2018 - 09.2023

Production Technician

McKee Foods Corporation
06.2018 - 12.2018

General Warehouse Worker

Best Buy Distribution
09.2015 - 05.2018

Some College (No Degree) -

Blue Ridge Community College

High School Diploma -

Spotswood High School
Katherine Shifflett