KATHERINE C. SMITH
Supply Chain Operations Coordinator
Chandler,AZ
Summary
Insatiable drive, enthusiastic and reliable team member excelling in a fast-paced office environment. Determined, task driven, highly organized and detail oriented with a high level of professionalism.
Overview
13
13
years of professional experience
Work History
Supply Chain Operations Coordinator 3
Northrop Grumman
Chandler, AZ
07.2022 - Current
- Support for Subcontract procurement teams, completing variety of CostPoint
entries, Allocation Worksheets for roll up up costs and Milestone payments per
Contract. - Developed strong department relationships to ensure timely delivery of various
data needs. - Implemented training for data-driven decision-making processes, leading to more
accurate tasks. - Collaborated with Procurement, CAMS, Program Finance, SPMs, MPM teams to
develop integrated communications, improving overall business performance. - Developed comprehensive training programs for team members, enhancing skills
development and employee retention rates within the department. - Supports the Global Supply Chain function in a help desk capacity by responding to all inquiries made to a team email address.
- Maintains a high level of customer service by providing responses to both customer and employee requests for assistance.
- Coordinates with team members at all levels in a fast paced environment to resolve support issues, escalating where appropriate.
- Functions independently to prioritize tasks, and manage multiple queries under high pressure conditions.
- Provides first line support for current and accurate teammate cyber compliance in accordance with NIST SP 800-171
- Ensures a commitment to upholding ethical standards and integrity while diagnosing problems and solving complex situations.
- Keeps a status log to maintain accurate records of all interactions and resolutions.
- Works closely with others across the enterprise to ensure efficient problem resolution and contribute to ongoing process improvements.
- Establishes and sustains excellent customer satisfaction while adhering to established policies, procedures, work instructions as well as FAR & DFARS.
Procurement Coordinator
Northrop Grumman
Chandler , AZ
10.2019 - 07.2022
- Format PO036 Open Purchase Order Report
- Follow up on PO036 submittals from suppliers as necessary
- Alert respective Buyers of any non-responsive suppliers
- Enter supplier responses from PO36 report into CostPoint Expedite Notes
- Alert/gain approval from MPM’s and OPs managers on delivery slips.
- Generate Change Orders for delivery slips when required/approved
- Enter PO expedite notes when FAIRs are submitted/approved
- Enter PO expedite notes when SIRs are uploaded.
- Enter PO expedite notes when Tracking information is provided
- Expedite materials and parts according to production schedules
- Track completed orders.
- Review Daily drawing release report and enter the Lead-Times into Cost Point
- Work Nonconformance’s
- Create Transportation Request Forms for RTVs as needed
- Check Oscar as needed for drawings undergoing revisions for POs
- Resolve invoice discrepancies
- Resolve receiving issues for assigned suppliers
- Send out Monthly OTD reports to machined hardware suppliers
- Cross check PO036 Open Order Report vs. Email Address Combo list to maintain accuracy and/or update new contacts as needed
- Build effective working relationships with vendors, paving way for future business opportunities
- Provide mentorship and guidance to new team members
- Perform routine office tasks including answering telephones, file management, and data entry
Administration Manager
Foresight Chiropractic
Gilbert, AZ
07.2017 - 10.2019
- Assisted in creating a positive environment for patients, family members, and staff by providing excellent customer service.
- Provided support to patients with check-in and check-out procedures.
- Instructed patients on policies and required actions for different types of appointments and procedures.
- Verified patients' insurance and payment methods during admissions.
- Received incoming calls and coordinated with staff to fulfill patient requests.
- Processed patient intake information and updated medical records prior to treatment.
- Educated patients about procedures and doctors instructions.
- Scheduled appointments for patients and coordinated follow-up visits as needed.
- Protected patients’ rights by maintaining confidentiality of personal and financial information.
- Managed paper and electronic filing systems by recording information, updating paperwork and maintaining documents.
- Accurately input all patient data using Eclipse.
- Reviewed incoming emails and responded accordingly within established timelines.
- Established work procedures and schedules to organize daily work of administrative staff.
- Actively participated in weekly meetings with senior management to discuss progress towards goals.
- Processed payments, cashiering duties and credit card transactions accurately.
- Organized office operations and procedures, including filing systems, record keeping, data entry, mail distribution and other clerical services.
Lead Preschool Teacher
Primrose School Of South Gilbert
Gilbert, AZ
04.2016 - 06.2017
- Lead circle time and small group activities
- Planned and prepared activities
- Kept a clean and organized classroom
- Implemented curriculum on a daily basis
- Kept an open communication with parents and staff
- Participated in teacher-parent conferences
- Controlled classroom environment with clearly outlined rules and positive reinforcement techniques
- Enhanced sensory abilities
- Implemented hands-on, play-based strategies
- Abided by all local regulations as well as safety protocols
- Updated monthly bulletin board with children's artwork and accomplishments
- Developed professional relationships with parents, teachers, directors and therapists
- Communicated with parents regularly to maintain student progress,
- Scheduled meetings and increase overall student happiness
Sign and Graphic Tech.
Garland Signs
Chandler, AZ
02.2015 - 04.2016
- Supplied production data
- Proposed process improvements to increase quality and efficiency
- Assembled building material components and contributed to the creative design process
- Assessed work for errors or compliance issues and made corrections and modifications when necessary
- Scheduling and order fulfillment
Lead Preschool Teacher
Great Start Preschool and Day Care
Gilbert, AZ
04.2011 - 03.2016
- Established rules for behavior, and procedures for maintaining order
- Instructed and monitored students in the use and care of equipment and materials to prevent injuries and damage
- Prepared lessons, bulletin board displays, exhibits, equipment, and demonstrations
- Recorded class attendance
- Maintained attendance records
- Displayed students' work in a manner appropriate for their eye level
- Organized and supervised games
- Promoted physical, mental, and social development
- Participated in teacher-parent conferences
- Attended educational conferences, and teacher training workshops
- Trained, and evaluated primary staff, and recommended personnel actions for programs and services
Education
High School Diploma -
Gilbert High School
Gilbert, AZ2012
Skills
- Team Player
- Organized
- Professionalism
- Multitasking ability
- Data entry
- Detail oriented
- Exuberant
- Reliable
Professional Associations
Institute for Supply Management
Association for Supply Chain Management
Systems Experience
Cost Point
Adobe Acrobat Reader
Microsoft Excel
Microsoft Word
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Supply Chain Operations Coordinator 3
Northrop Grumman
07.2022 - Current
Procurement Coordinator
Northrop Grumman
10.2019 - 07.2022
Administration Manager
Foresight Chiropractic
07.2017 - 10.2019
Lead Preschool Teacher
Primrose School Of South Gilbert
04.2016 - 06.2017
Sign and Graphic Tech.
Garland Signs
02.2015 - 04.2016
Lead Preschool Teacher
Great Start Preschool and Day Care
04.2011 - 03.2016
High School Diploma -
Gilbert High School
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