Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive experience.
Hi, I’m
Katherine Smothers
Encinitas,CA
Summary
Overview
6
years of professional experience
2008
years of post-secondary education
Work History
IHSS Public AuthoritySan Diego, California
Caregiver
02.2017 - 02.2023
Job overview
- Assisted clients with daily living activities and personal care needs.
- Developed and maintained positive relationships with clients and their families.
- Provided companionship to enhance clients' emotional well-being and social engagement.
- Assisted in meal preparation, ensuring dietary needs were met for each client.
- Maintained a clean, safe, and comfortable living environment for clients.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Administered prescribed medications on a timely basis following care plan instructions.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
CinepolisDel Mar, California
Cashier
08.2019 - 12.2019
Job overview
- Processed customer transactions efficiently using point-of-sale systems.
- Managed cash drawer and balanced daily cash reports accurately.
- Provided exceptional customer service by addressing inquiries and concerns promptly.
- Assisted in training new staff on cashier procedures and customer interaction techniques.
- Promoted current promotions and upselling options to enhance customer experience.
- Stocked shelves with merchandise when needed.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Pizza HutSan Diego, California
Customer Service Cashier/Team Member
01.2017 - 07.2017
Job overview
- Processed customer transactions efficiently using point-of-sale systems.
- Handled cash and credit payments with accuracy and attention to detail.
- Provided friendly customer service and addressed inquiries effectively.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Complied with all health and safety regulations while performing job duties.
- Rotated through series of different stations based on team needs.
Education
GEDSan Diego, CA
University Overview
San Diego City CollegeSan Diego, CA
Some College (No Degree) from General Studies
University Overview
Skills
- Medication administration
- Cash handling accuracy
- Point-of-sale proficiency
- Attention to detail
- Microsoft Excel
- Store maintenance
- Professional telephone demeanor
- Microsoft office expertise
- Adaptive team player
- Meal preparation
- Safety compliance
- Time management
- Dependable and responsible
- Compassion and empathy
- Emergency response
- Daily living assistance
Timeline
Cashier
Cinepolis
08.2019 - 12.2019
Caregiver
IHSS Public Authority
02.2017 - 02.2023
Customer Service Cashier/Team Member
Pizza Hut
01.2017 - 07.2017
GED
07.2007
San Diego City College
Some College (No Degree) from General Studies
References
References
References available upon request.