Katherine Smothers
San Diego
Summary
Reliable customer service professional with over 9 years of experience in fast-paced environments, including food service, cashiering, caregiving, and theater operations. Skilled in clear communication, multitasking under pressure, and maintaining safety and accuracy. Recognized for problem-solving, teamwork, and a positive, professional approach.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Highway Maintenance Worker
Five Keys Schools and Programs
San Diego, California
12.2025 - Current
- Contributed to Caltrans highway beautification and maintenance, improving roadside safety and community appearance.
- Performed litter removal, landscaping, and debris clearing, reducing environmental hazards.
- Maintained compliance with safety protocols and Cal/OSHA guidelines
Caregiver / Provider
IHSS (In Home Supported Services)
San Diego, California
01.2017 - 04.2026
- Assisted clients with daily living tasks, including meal prep, medication reminders, and mobility support.
- Maintained a clean, safe, and supportive home environment.
- Built strong rapport with clients and families through reliable communication and compassionate care
Cashier and Server
Roxy's Catering
Encinitas, CA
12.2021 - 05.2023
- Delivered front-of-house service and managed POS transactions at catered events.
- Set up and broke down service stations, maintained inventory, and assisted with food handling.
- Provided dependable, courteous service under pressure and coordinated with team members.
Education
General Studies - undefined
San Diego City College
San Diego, CaliforniaSkills
Achieved high levels of guest satisfaction by delivering exceptional customer service Executed efficient time management strategies to improve food service delivery
Maintained accurate financial transactions, fostering trust and reliability
Executed proper food safety practices
Demonstrated the ability to comply with Cal/OSHA guidelines, enhancing workplace safety
Certification
Customer Service Skills for Any Role
Timeline
Highway Maintenance Worker
Five Keys Schools and Programs
12.2025 - Current
Cashier and Server
Roxy's Catering
12.2021 - 05.2023
Caregiver / Provider
IHSS (In Home Supported Services)
01.2017 - 04.2026
General Studies - undefined
San Diego City College