Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

KATHERINE SNYDER

Lexington,KY

Summary

I am a capable Patient Representative dedicated to providing superior support for patients in need of reliable information. I excel at identifying client needs and concerns to improve engagement strategies and overall service. I prove to be a detail-oriented team player with strong organizational skills with the ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Patient Relations Assistant/UKHC

University Of Kentucky Hospital
01.2024 - Current
  • Applied administrative knowledge and courtesy to explain procedures and services to patients.
  • Helped address client complaints through timely corrective actions and appropriate referrals.
  • Greeted and assisted patients with check-in procedures.
  • Organized patient records and database to facilitate information storage and retrieval.

Therapeutic Support Specialist

Bluegrass Behavioral Services For Children
08.2023 - 09.2023
  • Assists in the maintenance of a safe, secure environment that enhances treatment and/or educational effectiveness and growth in social-emotional skills and self-regulation.
  • Provides therapist with assistance in screening, assessment, treatment planning, life skills, wellness and prevention activities, and crisis intervention.
  • Plays a significant role in providing input, treatment, and coordination for social-emotional wellness and prevention as a member of a clinical team.
  • Contributes to a strength-based environment, utilizing relationship building and positive connection techniques.

PreK lead teacher, After school care teacher, Afternoon Manager

Faith Lutheran Learning Center
12.2019 - 08.2023
  • Maintained professional, organized, and safe environment for employees and patrons
  • Manages a team of teachers to ensure safety and growth of students.
  • Uses child appropriate language to teach content
  • Uses behavior modeling and specialized teaching techniques to share and reinforce social skills for diverse age groups
  • Keeps classrooms clean, neat, and properly sanitized for student health and classroom efficiency

Assistant Preschool Teacher

Milk and Honey Preschool
09.2018 - 10.2019
  • Taught children with creative approaches, methods, and techniques.
  • Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.

Education

Bachelor of Arts - Elementary Education

University of Kentucky
Lexington, KY
05.2021

Associate of Arts - Teaching

Leeward Community College
Pearl City, HI
05.2018

Associate of Arts - Liberal Arts And General Studies

Leeward Community College
Pearl City, HI
05.2018

High School Diploma -

South County High School
Lorton, VA
06.2015

Skills

  • Patient Confidentiality
  • Employee Motivation
  • Behavioral Management
  • Classroom Management
  • Lesson Development

Accomplishments

  • Hard worker
  • Highly organized
  • People Oriented
  • Mental health training for teachers
  • Methodical Worker
  • Self-motivated
  • Fast learner
  • Strong work ethic
  • Creative Thinker

  • Extracurricular activities:

  • Volunteer for Operation Peanut Butter and Jelly in Northern Virginia (Helping the Homeless) Spring 2013 - Present
  • Special Olympics Coach Hawaii (basketball & softball) Fall 2016 - Spring 2018
  • Teaching assistant senior year of high school Fall 2013 -Spring 2015
  • Softball manager in high school 2013-2015
  • Other work experience:
  • Dog Trainer
  • Sales associate
  • Assistant to administration (clerical duties)
  • Live in nanny

Certification

  • Kentucky Teaching License (awaitingcertification)
  • CPR Certified
  • Abuse training seminar
  • Mental health training for teachers
  • Special Educations Hawaii Coach
  • WISE certification completion
  • PBIS certification
  • Workplace Readiness Skills Certification
  • Well-traveled
  • Emergency Certified substitute teacher (FayetteCo)
  • Brigance Certificate
  • Qualcomm Wireless Reach US Education Project2019-20 Pre-service Educator/Participant

Timeline

Patient Relations Assistant/UKHC

University Of Kentucky Hospital
01.2024 - Current

Therapeutic Support Specialist

Bluegrass Behavioral Services For Children
08.2023 - 09.2023

PreK lead teacher, After school care teacher, Afternoon Manager

Faith Lutheran Learning Center
12.2019 - 08.2023

Assistant Preschool Teacher

Milk and Honey Preschool
09.2018 - 10.2019

Bachelor of Arts - Elementary Education

University of Kentucky

Associate of Arts - Teaching

Leeward Community College

Associate of Arts - Liberal Arts And General Studies

Leeward Community College

High School Diploma -

South County High School
KATHERINE SNYDER