KATHERINE SOSTRE
New York,NY
Overview
17
17
years of professional experience
Work History
Assistant General Manager
Krispy Kreme
12.2020 - Current
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
- Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.
Bakery Associate Team Leader
Whole Foods Market Inc
11.2018 - 11.2020
- Ensured food safety compliance by following strict guidelines for storage, handling, and preparation of baked goods.
- Performed routine equipment maintenance tasks such as cleaning mixers, ovens, or utensils to maintain optimal functionality and prevent potential hazards.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
Assistant Manager
Hale and Hearty Soups
01.2012 - 07.2018
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Associate Manager
Au Bon Pain
05.2008 - 11.2011
- Collaborated closely with senior management on strategic planning efforts, aligning departmental goals with overarching company objectives.
- Successfully managed multiple high-priority tasks simultaneously while maintaining strict deadlines ensuring optimal resource allocation.
- Delivered comprehensive reports on key performance indicators, driving data-driven decision-making among leadership teams.
- Generated repeat business through exceptional customer service.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Skills
- Retail management experience
- Inventory control and record keeping
- Ability to analyze and interpret sales reports, statistical data, and execute at a high level
- Experience in merchandising, and Point of Sale (POS) system operation
- Employee training and development
- Knowledge of Microsoft Outlook, Word, and Excel
- Strong selling and leadership skills
- Solid planning and organization skills
- Accurate money handling
- Ordering and invoicing
- Flexible schedule capability
Timeline
Assistant General Manager
Krispy Kreme
12.2020 - Current
Bakery Associate Team Leader
Whole Foods Market Inc
11.2018 - 11.2020
Assistant Manager
Hale and Hearty Soups
01.2012 - 07.2018
Associate Manager
Au Bon Pain
05.2008 - 11.2011
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