Katherine Spears
Norton
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
18
18
years of professional experience
Work History
Shipping Clerk
Julius Zorn, Inc.
06.2024 - 02.2025
- Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
- Reduced shipping errors by implementing a thorough quality control system for outgoing orders.
- Verified german made to measure (custom) orders before being sent to the next process.
- Utilized various shipping programs to complete all orders daily and be organized for mail pick-up.
- Assisted in training new employees on company shipping policies and procedures, promoting consistent quality across the team.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Enhanced overall productivity by maintaining a well-organized and efficient work area.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Picked and packed order items.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
Pack/Shipping Clerk
Whole Leaf Tobacco, LLC
01.2023 - 01.2024
- Processed and packaged various types of raw tobacco products for shipments, accurately maintaining efficient workflow in busy warehouse environment.
- Improved accuracy in shipping by meticulously verifying orders and packing details.
- Coordinated with team to streamline packing processes, enhancing overall productivity.
- Identified damaged goods during inspections, maintaining quality control standards.
- Optimized warehouse space by organizing storage areas effectively.
- Maintained accurate inventory records, ensuring seamless order processing and shipment tracking.
- Maintained accurate computer records of materials weights and identified variances.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
Warehouse Coordinator/Pick/Pack
Great Western Reserve/Junk Store/World Easy
08.2021 - 01.2023
- Managed warehouse operations, facilitating smooth inbound and outbound logistics.
- Received pallets of merchandise for resale at the retail locations.
- Photographed certain products to sell on Ebay or the .com store.
- Scheduled and supervised team members for optimized workflow.
- Optimized storage solutions for better space utilization.
- Maintained inventory records to support operational efficiency.
- Assisted in other departments within the same location to pick/pack fundraising orders and assist with daily mail pickups.
Driver/Shop Assistant
Exclusive Auto Detail
05.2019 - 04.2021
- Transport vehicles from/to dealerships for full auto detail/cleaning.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Assist the shop manager with daily paperwork and delegating the work load amongst the detail team.
- Print appropriate car guides/warranty info for each vehicle before returning to dealership.
- Photograph vehicles using a 360 photo booth, uploading them to the website.
- Completed daily tasks accurately and on-time to support shop needs.
Store Manager
Circle K
07.2007 - 05.2019
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with customers.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
- Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
- Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
- Managed inventory levels to minimize waste and ensure product availability, supporting customer satisfaction and sales efficiency.
Education
GED -
Project Learn
Akron, OH01-2010
Skills
- Inventory management
- Store merchandising
- Multitasking and organization
- Cash management
- Retail inventory management
- Supply ordering
- Team development
- Product merchandising
Timeline
Shipping Clerk
Julius Zorn, Inc.
06.2024 - 02.2025
Pack/Shipping Clerk
Whole Leaf Tobacco, LLC
01.2023 - 01.2024
Warehouse Coordinator/Pick/Pack
Great Western Reserve/Junk Store/World Easy
08.2021 - 01.2023
Driver/Shop Assistant
Exclusive Auto Detail
05.2019 - 04.2021
Store Manager
Circle K
07.2007 - 05.2019
GED -
Project Learn
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