Katherine Spyropoulos

Earned four promotions during three years at Radius, starting as Packing Technician.

• Promoted to machine operator, managing daily equipment operations.
• Final role at Radius was quality control, ensuring product standards.
• Achieved third promotion, taking on leadership and operational roles.
• Maintained clean and organized work area and equipment to support safety and efficiency.
• Followed safety, quality, and lean process guidelines to reduce accidents.

Met production goals by maintaining a steady pace throughout shift.

• Ensured correct product labeling for each shipment.
• Monitored and adjusted equipment settings to ensure safe and optimal machine performance.
• Adjusted controls to match production specifications.
• Reported equipment issues to maintenance and supervision teams.
• Adjust machine settings to complete tasks accurately.
• Trained team members on company standards and task expectations.
• Led daily operations across company departments and service priorities.
• Resolved workflow issues with supervisors and frontline staff.
• Supported process improvements and standard work across operations.
• Monitored procedures, logs, and reports for accuracy.

Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.

• Utilized various software and tools to streamline processes and optimize performance.
• Adjusted process parameters to optimize product quality and yields.
• Identify potential issues related to product quality or performance.
• Reported defective materials to supervisors, facilitating prompt corrections and minimizing production delays.
• Performed manual and automated tests to ensure product quality.

• Cleaned motorcoaches for Lamers Tour Travel post-charter and tour routes, ensuring readiness for subsequent passengers.
• Inspected coaches for damage, spills, and missing supplies to maintain safety and comfort before departures.
• Sanitized high-touch surfaces, including armrests, windows, rails, and lavatories.
• Washed coach exteriors and maintained clean presentation for passenger travel.
• Vacuumed coach interiors, removing trash, debris, and loose dirt from seating areas.
• Swept, mopped, vacuumed, and scrubbed floors of coaches.
• Reported maintenance issues to dispatch and service staff to facilitate timely repairs and maintain operational efficiency.
• Notified supervisor of issues or damage discovered inside coaches.

• Provided exceptional customer service by greeting guests, responding to inquiries, and resolving complaints.
• Adhere to company standards for guests' satisfaction ensuring an enjoyable experience for all guests.
• Utilize problem solving skills when dealing with difficult situations or dissatisfied guests.
• Demonstrated excellent communication skills to effectively respond to guests inquiries, complaints and requests for service.
• Served as a primary contact for guests' needs or complaints.
• Processed payments accurately using point of sale systems.
• Performed cashier duties accurately including processing payments and issuing receipts
• Performed daily cash outs and reconciliations of all transactions.
• Maintained a clean work area to ensure compliance with health codes and safety regulations.
• Developed a strong understanding of company policies and procedures.
• Made sure coworkers had proper PPE to do their jobs safely

• Provided superior customer service to promote guest satisfaction, brand, loyalty and consistent revenue.
• Provided exemplary customer service to all guests during peak periods, enhancing guest retention.
• Maintained customer satisfaction by proactively addressing needs and resolving concerns.
• Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
• Decorated and merchandised quality bakery goods to build business, reputation and revenue base.
• Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
• Monitored counter and display inventory, replaced stock, and requested new products from kitchen to ensure well-stocked areas for optimal sales.
• Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
• Opened new inventory and rotated stock by dates to maintain freshness.
• Strictly followed sanitation and food safety guidelines set by regulatory agencies and the company.
• Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.

• Developed new signature cocktails to support bar marketing brand and increase profits.
• Oversaw cash handling and bar revenue management during special events to ensure financial accuracy.
• Organized bar inventory and storage procedures to maintain optimal stock levels and ensure timely customer service.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
• Set up glassware, liquor and other necessary supplies for special events.
• Set up bar for operation, obtained cash bank and stocked service bar.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Adhered to state laws regarding alcoholic beverage services and customer regulations.
• Kept alcoholic beverages well-stocked and organized to meet expected demands.
• Kept bar presentable and well-stocked to meet all customer needs.
• Polished glassware, bussed tables, and removed debris to maintain cleanliness and enhance guest experience.
• Managed time effectively to complete cleaning tasks.
• Maintained cleaning equipment, performed minor repairs and communicated with management regarding specific needs for new equipment.
• Cleaned, stocked, and sanitized restrooms daily to provide guests with immaculate, safe environments that upheld employer's standards.
• Removed trash from trashcans and transported waste to designated collection areas for proper disposal.

• Educated clients on health and safety of tanning facilities and procedures.
• Assigned clients to facilities based on desired treatments and health needs, ensuring optimal tanning experiences. to appropriate facilities based on desired treatments and health needs.
• Maintained clean and stocked front counter area.
• Addressed questions regarding store policies, improving customer understanding and satisfaction. about store policies and addressed customer concerns.
• Coordinated travel plans and arrangements for out-of-town functions, ensuring seamless execution.
• Entrusted to handle confidential and sensitive situations in professional matters.

• Managed large range of services, including pet care, phone screening, shopping and bill paying to provide clients with premium family time.
• Oversaw personal and professional calendars and coordinated appointments for future events.
• Displayed absolute discretion at handling confidential information.
• Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
• Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Provided safe mobility support to help patients move around personal and public spaces.
• Provided emotional support and companionship to elderly patients and kindness to elderly patients.
• Performed thorough cleaning of residences to ensure a tidy environment, ran errands, managed laundry and completed weekly grocery shopping.
• Maintained clean, safe and well-organized patient environment.
• Assisted disabled clients to support independence and well-being.
• Transported individuals to events and activities, medical appointments and shopping trips.
• Kept patients mentally alert by entertaining, conversing and reading aloud.
• Assisted patients with bathing, grooming, dressing and oral hygiene care both in private residences and facilities.
• Scheduled daily and weekly care hours for client caseload.
• Cooked meals and assisted patients with eating tasks to support healthy nutrition.
• Planned, prepared and served meals and snacks according to prescribed diets.
• Helped clients maintain optimal health by overseeing medication administration and all doctor's appointments.
• Provided compassionate and patient-focused care to cultivate well-being.
• Washed and folded laundry to keep patients' belongings organized, changed sheets and made bed to keep patients' bedroom clean.
• Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
• Assisted with daily living activities, running errands and household chores.
• Monitored clients' overall health and well-being and noted any significant changes.
• Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.