Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicholas Thomas

Chehalis,WA

Summary


Professional with deep expertise and readiness for leadership. Proven track record in driving business growth and operational efficiency. Strong focus on team collaboration and delivering impactful results. Known for reliability, adaptability, strategic vision, and effective problem-solving. Skilled in business management, sales, and customer relations.

Overview

10
10
years of professional experience

Work History

Owner

EctoFab RC
01.2023 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • CAD Design / 3D Parts Development
  • Supported product development efforts with timely creation of 2D drawings and 3D models based on client requirements.
  • Created, printed, and modified drawings in AutoCAD and Revit.
  • Maintained an organized digital library of completed projects, allowing for easy reference and efficient file retrieval when needed.
  • Developed intricate 3D models, resulting in more accurate representations of design concepts.
  • Assisted clients in visualizing their ideas by creating detailed renderings using AutoCAD.

Water Treatment Technician

Water Doctor of Washington
01.2018 - 12.2022
  • Conducted site inspections regularly to assess equipment functionality, identifying areas requiring improvement or repair promptly.
  • Improved water quality by conducting regular tests and adjusting treatment processes accordingly.
  • Participated in ongoing training programs to stay current on industry best practices, enhancing personal knowledge and expertise in water treatment technologies.
  • Consistently met and exceeded performance expectations through diligent work ethic and commitment to quality service.
  • Maintained a safe work environment by adhering to strict safety protocols and procedures.
  • Streamlined record-keeping practices for better tracking of equipment maintenance schedules, ensuring longevity and optimal performance.
  • Reduced operational costs through efficient use of resources and accurate monitoring of treatment systems.
  • Displayed strong attention to detail when collecting samples for laboratory testing, ensuring accurate results crucial for decision-making processes.
  • Collected water samples to test alkalinity, hardness, and residual levels.
  • Adhered to EPA and OSHA regulations.
  • Monitored water quality and adjusted chemical dosages to meet regulatory standards.
  • Disinfected water with chemicals such as ammonia and chlorine in exact concentrations.
  • Trained new employees on safe and productive water-treatment operation.
  • Interpreted data to identify trends and address problems.
  • Used hand tools and power tools to maintain, repair and lubricate equipment.
  • Conducted regular inspections of tanks, valves and other equipment to verify compliance with safety and cleanliness standards.
  • Controlled operation of variety of water treatment plant equipment, including pumps, filters and chemical feed systems.
  • Optimized water levels in tanks and other systems for best flow and quality.
  • Oversaw reverse osmosis systems used to treat drinking water.
  • Operated and adjusted controls on equipment to purify and clarify water, process or dispose of sewage and generate power.

Cashier

Palmer Lumber
01.2016 - 12.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.
  • Used POS system to enter orders, process payments and issue receipts.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Set up new sales displays each week with fresh merchandise.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.

Plumber Apprentice

Dj's Plumbing
01.2015 - 12.2016
  • Effectively communicated with clients regarding their needs while providing clear explanations about necessary repairs or replacements.
  • Independently worked on projects, while offering process coordination and cooperation with other teams.
  • Installed valves, hangers, supports, and flanges inside piping systems.
  • Demonstrated commitment to ongoing learning by attending industry workshops and seminars to stay current on best practices in the field of plumbing.
  • Demonstrated adaptability by readily accepting new responsibilities and tasks when assigned, showcasing a strong work ethic throughout apprenticeship.
  • Selected type and size of piping required for each project.
  • Contributed to increased client retention rates through exceptional customer service and prompt response to service requests.
  • Performed regular maintenance on plumbing systems, extending the lifespan of equipment and reducing repair costs for clients.
  • Assisted lead plumber with complex installations, resulting in reduced project completion times.
  • Acquired extensive knowledge of local building codes, enabling adherence to regulations during all plumbing work conducted.
  • Supported team members for successful completion of large-scale construction projects, ensuring timely and accurate plumbing installations.
  • Developed strong problem-solving skills by successfully troubleshooting challenging situations encountered on the job site.
  • Removed old sinks, toilets, and pipes in preparation for installation of new fixtures.
  • Fabricated piping pieces and components in line with design specifications for each system.
  • Assisted with repairs to steam, drainage, and sewer lines.
  • Inspected sewers and piping systems to assess quality and condition.
  • Set up appliances like water heaters, filters, and dishwashers with correct settings to maximize performance.

Education

High School Diploma -

Onalaska High School
Onalaksa Wa
05-2006

Skills

  • Client Engagement
  • Relationship building
  • Verbal and written communication
  • Customer-Focused Sales Strategies
  • Experienced with CAD Applications
  • AutoCAD Design Skills
  • 3D Graphics Creation

Timeline

Owner

EctoFab RC
01.2023 - Current

Water Treatment Technician

Water Doctor of Washington
01.2018 - 12.2022

Cashier

Palmer Lumber
01.2016 - 12.2018

Plumber Apprentice

Dj's Plumbing
01.2015 - 12.2016

High School Diploma -

Onalaska High School

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