Katherine Stubblefield
Gray,LA
Summary
Dynamic Assistant Manager at Hobby Lobby with proven expertise in team leadership and customer service. Successfully trained and developed staff, enhancing workplace safety compliance and operational efficiency. Adept at problem-solving and conflict resolution, ensuring high customer satisfaction and smooth retail operations. Committed to fostering a collaborative team environment.
Overview
12
12
years of professional experience
Work History
Assistant Manager
Hobby Lobby
01.2013 - Current
Assist store manager with daily operations, such as opening and closing store, and shift changes. Be available, to fill in when the store manager or co manager are not available.
Guide associates, with their daily tasks for the day.
Hiring and training of new associates .
Provide safety training for associates every quarter.
Help to ensure, that all associates comply with the companys policies.
Make sure employees keep with store schedules, every day.
Help with quality assurance of products, within the store.
Start and finish store resets within the store.
Ordering merchandise, on a weekly basis.
Be able to help resolve any problems in a timely manner with associates or customers. Communicate with customers and provide assistance when needed.
Education
Associates Of Science - Criminal Justice
Trinity Valley Community College
Athens, TXSkills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Customer relations
- Conflict resolution
- Retail operations
- Staff training and development
- Cost control
- Multitasking and organization
- Scheduling and planning
- Workplace safety compliance
- Inventory management
- Customer service and satisfaction
- Teamwork and collaboration
- Staff training
- Hiring and training
- Staff management
Timeline
Assistant Manager
Hobby Lobby
01.2013 - Current
Associates Of Science - Criminal Justice
Trinity Valley Community College
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