Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katherine Tejeiro

Tampa,FL

Summary

Dynamic and bilingual professional with a proven track record in enhancing customer service and team collaboration at CP Counter Pro Inc. Leveraged organizational strengths and fluent Spanish & English skills to streamline operations and foster positive relationships. Demonstrated commitment to community service, significantly improving client satisfaction and operational efficiency.

Overview

7
7
years of professional experience

Work History

Office Assistant

CP Counter Pro Inc
Tampa, FL
10.2022 - Current
  • Delivered messages and ran errands.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
  • Computed, recorded and proofread data or reports.
  • Greeted visitors in a professional manner and provided assistance when necessary.
  • Managed daily office operations and maintained a clean and efficient workspace.
  • Operated photocopiers and scanners, facsimile machines and personal computers.
  • Reviewed files, records and other documents to obtain information or respond to requests.
  • Managed inventory of office supplies and placed orders when needed.
  • Completed and mailed contracts, invoices or checks.
  • Collected, counted and disbursed money to complete basic bookkeeping and banking transactions.

Cashier

Forever 21
Tampa, FL
11.2019 - 06.2020
  • Welcomed customers, and answered questions to provide excellent customer service.
  • Helped with purchases and signed customers up for rewards program.
  • Worked closely with front-end staff to assist customers.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Built and maintained productive relationships with employees.

Volunteer

Medical Center Of Trinity
Trinity, FL
08.2017 - 06.2018
  • Sat with patients in need of companionship and emotional support
  • Communicated needs and issues to appropriate supervisors in timely fashion
  • Welcomed customers and answering questions to provide excellent customer service
  • Delivered personal items such as newspapers and flowers throughout hospital
  • Navigated people to different parts in the hospital
  • With knowing a second language (Spanish), I was able to help more people and get to them right away

Education

Associate of Arts - Psychology

Hillsborough Community College
Tampa, FL
05-2024

High School Diploma -

Gaither High School
Tampa, FL
05.2019

Bachelor of Arts - Counseling Psychology

Keiser Univeristy
5002 W Waters Ave, Tampa

Skills

  • Customer service
  • Relationship building
  • Community service background
  • Team collaboration
  • Organized
  • Dependable and reliable
  • Cheerful and energetic
  • High-energy attitude
  • Fluent in Spanish and English
  • Record keeping
  • Customer relations expertise
  • Organizational strengths
  • Effective team player
  • Strong communication skills

Timeline

Office Assistant

CP Counter Pro Inc
10.2022 - Current

Cashier

Forever 21
11.2019 - 06.2020

Volunteer

Medical Center Of Trinity
08.2017 - 06.2018

High School Diploma -

Gaither High School

Associate of Arts - Psychology

Hillsborough Community College

Bachelor of Arts - Counseling Psychology

Keiser Univeristy

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Katherine Tejeiro