Katherine Thorne
Kalispell,MT
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Strong ability to multitask and prioritize workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
18
18
years of professional experience
Work History
National Certified Medical Assistant
Glacier Pain And Neuropathy Center
Kalispell , MT
2021.06 - 2022.04
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
- Prepared and administered medications to alleviate patient symptoms.
- Treated up to 12 patients daily with specialized machine
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Taught patients about medications, procedures and care plan instructions.
- Performed or scheduled preventive maintenance on equipment to promote longevity of use, troubleshooting technical issues and coordinating repairs.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Prepared initial patient charts for admission.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Maintained and updated patient records, changes in service plans and treatment reports.
- Tracked progress according to goals for interventions.
- Documented patient information, treatment plans and patient responses.
- Worked with interdisciplinary treatment team to develop treatment plans.
- Received, recorded and filed medical payments by check, cash and credit card.
- Documented patient information in EMR and prepared paperwork for medical staff.
National Certified Medical Assistant
Adventist Health System
Portland , OR
2011.12 - 2021.03
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
- Obtained client medical history, including medication information, symptoms and allergies.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Ordered and prepared reagents and supplies.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Called and faxed pharmacies to submit prescriptions and refills.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Tested and recorded blood glucose levels.
- Ambulated, turned and positioned patients.
- Directed up to 30 patients to examining rooms and coordinated transportation assistance as necessary.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
- Obtained all prescribed laboratory testing.
Receptionist, Medical Assistant
Judith Lindsey, MD
Milwaukie , OR
2009.09 - 2011.12
- Kept reception area clean and neat to give visitors positive first impression.
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Resolved customer problems and complaints.
- Supported various administrative duties by proofreading, transcribing and invoicing.
- Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
- Received up to 100+ in-bound calls and initiated out-bound daily calls to introduce customers to products and services offered.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Triaged incoming calls on multi-line phone system and directed to departments based on customer needs.
- Sorted, received and distributed mail correspondence between departments and personnel.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Called and faxed pharmacies to submit prescriptions and refills.
- Obtained client medical history, including medication information, symptoms and allergies.
- Collected and documented patient medical information such as blood pressure and weight.
Receptionist, Medical Records, Wellness Assistant
Hillside Retirement Community
McMinnville , OR
2004.09 - 2009.06
- Started as Receptionist working with scheduling, answering phones, answering questions for patient’s family and friends, filing and putting together resident charts.
- Promoted to Medical Records and worked with Skilled Nursing Department where time was spent organizing, making charts available, and data entry into both coded software system (Minimum Data Set). Sent out Physician’s Orders for signatures, did chart thinning and broke down charts upon discharge.
- Started wonderful Personal Care program as coordinator in charge of staffing up to 6 employees, scheduling, generating business, problem solving and patient escort and care. Was first responder to emergency patient calls. Budget restraints didn’t allow continuation of this program
- Position was created for Wellness Assistant. This included fitness assessments for placement of residents into appropriate level exercise class. Promoted physical and mental well -being for patients as well as monitoring blood pressure and providing assistance one on one in-home exercise. Kept patients records up to date and worked with BSDI wellness software program.
Physical Therapy Aide
Hillside Retirement Community
McMinnville , OR
2008.10 - 2009.03
- Conferred with staff to discuss and evaluate patient information for planning, modifying and coordinating treatment.
- Worked on-call to assist in helping keep therapy room clean, neat and organized helping up to 3 Physical Therapist's per day spend more time with patients. Helped with any office work needing to be done; filing, data entry, answering phones, and photocopying.
- Assisted with treatment and clerical needs of 2-3 patients per hour.
- Followed all HIPAA rules and regulations regarding patient confidentiality
- Worked with patients from age 50 to 91
Education
National Certified Medical Assistant - Medical Assisting
National Center For Competency Testing
Overland Park, KS08.2014
Some College (No Degree) - General Studies
University of Oregon
Eugene, ORHigh School Diploma -
Dayton High School
Dayton, OR06.1993
Skills
- Answering phones/Making phone calls
- Monitoring patient progress
- EMR / EHR
- Completing insurance forms
- Simple dressings
- Using centrifuge
- Assisting with physical exams
- Prioritizing stat orders
- Lab equipment operation
- CPR
- Phlebotomy
- Point of care testing
- Procedure Assistance
- Electronic Charting
- Electric Nerve Stimulation
- Medication Administration via subcutaneous injections
Timeline
National Certified Medical Assistant
Glacier Pain And Neuropathy Center
2021.06 - 2022.04
National Certified Medical Assistant
Adventist Health System
2011.12 - 2021.03
Receptionist, Medical Assistant
Judith Lindsey, MD
2009.09 - 2011.12
Physical Therapy Aide
Hillside Retirement Community
2008.10 - 2009.03
Receptionist, Medical Records, Wellness Assistant
Hillside Retirement Community
2004.09 - 2009.06
National Certified Medical Assistant - Medical Assisting
National Center For Competency Testing
Some College (No Degree) - General Studies
University of Oregon
High School Diploma -
Dayton High School
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