Joel Perry
CANONCITO,NM
Summary
Dynamic Head Baker at NMR, LLC/DUNKIN, skilled in recipe development and waste reduction. Proven track record in training teams and enhancing product quality. Adept at managing inventory and ensuring compliance with food safety standards, while fostering a collaborative environment that prioritizes customer satisfaction and operational efficiency.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Head Baker
NMR,LLC/ DUNKIN
4208 CENTRAL AVE SW
10.2020 - 03.2025
- Supervised baking operations to ensure adherence to quality standards and consistency.
- Developed new recipes and improved existing ones to enhance product offerings.
- Trained and mentored junior bakers on techniques and best practices for efficiency.
- Managed inventory levels of baking ingredients, optimizing usage to reduce waste.
Closing Manager
GrassBurger
11225 MONTGOMERY BLVD NE SUITE C
04.2019 - 11.2019
- Streamlined closing procedures to enhance efficiency and reduce transaction times.
- Coordinated team schedules to ensure optimal staffing during peak hours.
- Developed training materials for new staff, improving onboarding process consistency.
- Monitored cash handling processes to ensure compliance with company policies.
Heavy Duty Cleaner
ISLETA RESORT AND CASINO
11000 BROADWAY BLVD SW
10.2018 - 04.2019
- Operated advanced cleaning equipment to ensure thorough sanitation of assigned areas.
- Maintained high cleanliness standards in compliance with safety regulations and protocols.
- Conducted routine inspections to identify maintenance needs and report issues promptly.
- Trained new staff on effective cleaning techniques and proper use of cleaning chemicals.
Line Cook
SKIDMORE HOLIDAY BOWL
7515 LOMAS BLVD NE
09.2017 - 01.2018
- Prepared and cooked menu items following standard recipes and presentation guidelines.
- Maintained cleanliness and organization of kitchen workstations to ensure food safety compliance.
- Collaborated with team members to streamline service during peak hours, improving overall efficiency.
- Assisted in inventory management by tracking supplies and notifying supervisors of low stock levels.
Shift Leader
FREDDY'S FROZEN CUSTARD AND STEAKBURGERS
6240 PASEO DEL NORTE NE
04.2015 - 09.2016
- Supervised daily operations, ensuring high standards of food quality and customer service.
- Trained and mentored new staff on operational procedures and customer engagement techniques.
- Managed inventory levels, optimizing stock rotation and minimizing waste.
- Conducted regular team meetings to communicate goals, updates, and best practices.
- Resolved customer complaints swiftly, maintaining high satisfaction ratings and loyalty.
- Monitored compliance with health and safety regulations, fostering a safe work environment.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
Barback
Stoneface Tavern
8201 San Pedro Dr. Ne
09.2013 - 07.2016
- Assisted bartenders in maintaining clean and organized workspaces for efficient service.
- Stocked bar supplies, ensuring availability of essential ingredients and tools during peak hours.
- Maintained inventory accuracy through regular counts and timely reordering of stock items.
- Collaborated with team members to enhance workflow efficiency during busy shifts.
- Supported bartender training by demonstrating proper equipment usage and sanitation practices.
- Monitored bar area for cleanliness, promptly addressing spills and waste management needs.
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Restocked ice, condiments, and snacks.
Sales Associate
WALMART SUPERCENTER
2550 OURAY
10.2006 - 11.2008
- Assisted customers in product selection and inquiries to enhance shopping experience.
- Maintained organized merchandise displays to ensure optimal product visibility and accessibility.
- Processed transactions accurately using point-of-sale systems, improving checkout efficiency.
- Collaborated with team members to achieve daily sales targets and improve store performance.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
GED -
ALBUQUERQUE JOB CORPS
Albuquerque, NM06-2006
Skills
- Catering experience
- Workplace safety
- Food safety
- Sanitation standards
- Pastry preparation
- Waste reduction
- Recipe development
- Allergy awareness
- Schedule maintenance
- Menu planning
- Nutritional advice
- Employee assignments
- Presentation techniques
- Allergy care
- Customer service
- Team player
- Time management
- Attention to detail
- Multitasking and organization
- Team collaboration
- Active listener
- Verbal and written communication
- Creative problem solving
- Kitchen safety
- Opening and closing duties
- Oven operation
- Management
- Stock rotation
- Quality control
- Kitchen equipment operation
- Product presentation
- Cake decorating
- Inventory management
- Minimize ingredient waste
- Equipment maintenance
- Basic math
- Visual merchandising
- Food safety and sanitation
- Temperature control
- Holiday baking
- Ingredient selection
- Recipe creation and conversion
- Icings and fondant
- Batter and filling preparation
- Health and safety regulations management
- Food handling standards
- Kitchen sanitation management
Certification
NEW MEXICO FOOD HANDLERS PERMIT
Timeline
Head Baker
NMR,LLC/ DUNKIN
10.2020 - 03.2025
Closing Manager
GrassBurger
04.2019 - 11.2019
Heavy Duty Cleaner
ISLETA RESORT AND CASINO
10.2018 - 04.2019
Line Cook
SKIDMORE HOLIDAY BOWL
09.2017 - 01.2018
Shift Leader
FREDDY'S FROZEN CUSTARD AND STEAKBURGERS
04.2015 - 09.2016
Barback
Stoneface Tavern
09.2013 - 07.2016
Sales Associate
WALMART SUPERCENTER
10.2006 - 11.2008
GED -
ALBUQUERQUE JOB CORPS