Summary
Overview
Work History
Education
Skills
Timeline
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Katherine Torres

Houston,TX

Summary

Proven Bookkeeper with a track record of enhancing financial processes at Amer-Tex Builders, Inc. by implementing QuickBooks and streamlining accounts receivable, boosting cash flow efficiency. Known for exceptional organizational skills and a commitment to maintaining confidentiality, consistently improving client satisfaction and team productivity.

Overview

43
43
years of professional experience

Work History

Bookkeeper

Amer-Tex Builders, Inc.
06.1989 - 10.2009
  • Maintained and processed invoices, deposits, and money logs.
  • Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
  • Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
  • Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.

Receptionist

Dr. Harold M. Selzman
01.1974 - 03.1981
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Answered central telephone system and directed calls accordingly.
  • Corresponded with clients through email, telephone, or postal mail.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Maintained confidentiality of information regarding clients and company.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
  • Facilitated clear communication between staff members by distributing memos and announcements in a timely manner.
  • Played an instrumental role in maintaining a clean work environment by coordinating office maintenance and cleaning schedules.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Sorted, received, and distributed mail correspondence between departments and personnel.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Scheduled office meetings and client appointments for staff teams.
  • Monitored and screened visitors to verify accessibility to inter-office personnel.

Nurses Aide

St Joseph Hospital
08.1966 - 01.1974
  • Reduced instances of bedsores by regularly turning and repositioning patients as per care plan.
  • Contributed to a positive work environment by fostering strong relationships with colleagues and demonstrating a willingness to help others as needed.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Earned recognition from patients, families, and supervisors for consistently displaying compassion, attentiveness, and dedication towards improving overall patient experience and satisfaction.
  • Maintained a clean and sanitary environment for patients, ensuring infection control practices were followed diligently.
  • Contributed to the efficient functioning of the nursing team by promptly responding to call lights and resolving concerns.
  • Monitored vital signs and reported any abnormalities to the supervising nurse immediately, ensuring timely medical intervention when needed.
  • Updated patient records accurately, enabling effective communication among healthcare providers for seamless care delivery.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Furthered skills by actively taking part in employee training and taking classes to improve skills.
  • Assisted in patient mobility, improving their physical strength and independence with daily activities.
  • Provided emotional support to patients and families during difficult times, fostering trust and rapport.
  • Promoted patient safety by assisting with transfers, ambulation, and falls prevention measures.
  • Streamlined workflow efficiency by stocking supplies, sterilizing equipment, and maintaining clean workstations for nurses'' use.
  • Collaborated with interdisciplinary teams in developing individualized care plans that addressed each patient''s unique needs.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Improved patient outcomes by consistently following established protocols in wound dressing changes, catheter care, and medication administration assistance under nurse supervision.
  • Demonstrated excellent time management skills by prioritizing tasks based on urgency while maintaining high-quality patient care standards.
  • Facilitated smooth discharge processes through close coordination with nursing staff on post-discharge instructions for patients and caregivers.
  • Participated in ongoing professional development, attending staff meetings and training sessions to stay current on best practices within the nursing profession.
  • Supported rehabilitation efforts within the facility through consistent encouragement of patients to participate in therapy sessions as prescribed by physicians or therapists.
  • Ensured adequate nutrition for patients by preparing meal trays according to dietary requirements and assisting with feeding if necessary.
  • Enhanced patient comfort by providing personalized care and addressing individual needs.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Educated patients and family members on best home care practices for healing and recovery.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Delivered high-quality care to [Type] patients in hospital facility.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.

Education

High School Diploma -

Robert E. LeeL
Baytown, TX
05.1966

Skills

  • Bookkeeping
  • Accounts Receivable
  • Accounting and bookkeeping
  • Quickbooks

Timeline

Bookkeeper

Amer-Tex Builders, Inc.
06.1989 - 10.2009

Receptionist

Dr. Harold M. Selzman
01.1974 - 03.1981

High School Diploma -

Robert E. LeeL

Nurses Aide

St Joseph Hospital
08.1966 - 01.1974

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Katherine Torres