Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katherine Tovey

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

41
41
years of professional experience

Work History

Administrative Assistant

MSC Industrial Supply
02.2013 - 04.2024

Candidate handled processing delivery of invoices, drawing and filling purchase orders, maintaining supply orders, tracking shipments, internal orders, opening, maintaining, updating closing work orders and PM's, entering part information, assets, suppliers into system, external, internal, parts expense spreadsheets, backup for other administrative assistant when unavailable, general secretarial and clerical duties and maintaining control and smooth operation of busy office. (left for other opportunity)

Warranty and Service Coordinator

Victory Staffing , Tug Technologies, Inc.
08.2012 - 11.2012

Candidate processed purchase orders, warranty orders and claims, handled voice mails for supervisor, created and maintained spreadsheet for warranty claims, parts and labor, processed expense reports and time sheets for technicians and general clerical duties.

Administrative Assistant

Quik Action Plumbing
05.2012 - 08.2012

Candidate handled dispatch of technicians, payroll, correspondence and follow-up with customers, bank deposits and substitute office manager duties. (left for other opportunity)

Customer Service Representative

Randstad Staffing, Op5
04.2012 - 04.2012

Candidate handled tracking orders, reporting to supervisors and creating spreadsheets to track annual sales statistics. (temporary assignment ended)

Receptionist

Snelling Staffing, Capitol Materials, Inc,
03.2012 - 03.2012

Candidate handled busy phone and reception center, mail, scan, copy and general clerical duties, maintaining control and smooth operation of a busy office. (temporary assignment ended)

Administrative Assistant

Metso Automation
09.2006 - 02.2012

Candidate's duties included opening, maintaining, updating and closing work orders from spreadsheet, assisting in planning/ buying, monitoring misalignments, backlog orders, drawing and filling purchase orders, tracking shipments, maintaining supply orders, handling busy phone and reception center, handling and processing delivering of invoices, mail, logs, preparation of flowchart reports for administration, payroll, general secretarial and clerical duties and maintaining control and smooth operation of busy office. (left due to company lay off)

Customer Service Representative

AmeriCold Logistics
09.2001 - 08.2006

Candidate's duties included communicating with clients on product shipments, processing domestic and overseas shipments, researching shipment discrepancies, resolving issues and sharing coworkers responsibilities when they were unavailable. (left due to company lay off)

Credit Collections Manager

Sweet Paper Sales
09.1998 - 08.2001

Candidate's duties included working in accounting office to resolve past due accounts for national clients and setting up credit accounts on an accounting system. (left for other opportunity)

Trainer/ Hostess

Red Lobster Restaurant
09.1991 - 09.1999

Mentored new hires, resulting in stronger staff development and increased productivity. Provided one-on-one mentoring to help individuals reach their full potential within the organization. Coached employees on best practices, providing constructive feedback to support their professional growth. Monitored and reported trainee progress, introducing new learning tools to address individual needs. (left for other oportunity)

Receptionist

M. D. Hodges Ent., Inc.
01.1992 - 12.1994

Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance. Confirmed appointments, communicated with clients, and updated client records. Answered phone promptly and directed incoming calls to correct offices. Kept reception area clean and neat to give visitors positive first impression. (temporary assignment ended)

Freight Billing Clerk

C.F. S. Continental Inc.
09.1983 - 03.1987

Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment. Reduced errors in data entry entry by carefully inputting information into computer systems with attention to detail. (left to stay home with child)

Education

High School Diploma -

Columbia High School
Decatur, GA
03.1981

Skills

  • Customer Service
  • Data Entry
  • Computer Skills, Windows, Microsoft Office, Excel
  • Office Administration
  • CINCOM System and Lawson Smart Client/M3 System
  • AS 400 System
  • People Soft
  • Asset Essentials
  • Internet/Web

Timeline

Administrative Assistant

MSC Industrial Supply
02.2013 - 04.2024

Warranty and Service Coordinator

Victory Staffing , Tug Technologies, Inc.
08.2012 - 11.2012

Administrative Assistant

Quik Action Plumbing
05.2012 - 08.2012

Customer Service Representative

Randstad Staffing, Op5
04.2012 - 04.2012

Receptionist

Snelling Staffing, Capitol Materials, Inc,
03.2012 - 03.2012

Administrative Assistant

Metso Automation
09.2006 - 02.2012

Customer Service Representative

AmeriCold Logistics
09.2001 - 08.2006

Credit Collections Manager

Sweet Paper Sales
09.1998 - 08.2001

Receptionist

M. D. Hodges Ent., Inc.
01.1992 - 12.1994

Trainer/ Hostess

Red Lobster Restaurant
09.1991 - 09.1999

Freight Billing Clerk

C.F. S. Continental Inc.
09.1983 - 03.1987

High School Diploma -

Columbia High School
Katherine Tovey