Katherine Trujillo
Sparks,MD
Summary
Referral Coordinator with experience in scheduling and coordinating referrals. Proven track record of efficiently and accurately completing paperwork. Offers time management, organizational and multitasking abilities. Efficient Referral Coordinator with Northern Nevada Medical Group years of increasing responsibility. Expertise in medical terminology, insurance processes, ICD-10 and CPT codes. Interested in shifting career to leadership specialization. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills. Recognized for staff development leading to high performing teams. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level leadership position. Ready to help team achieve company goals. Detail-oriented team player. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
19
19
years of professional experience
Work History
Referral Coordinator
Northern Nevada Medical Group
01.2010 - Current
- Demonstrated strong attention to detail and organizational skills in managing high volume of referrals.
- Served as liaison between primary care physicians, specialists, and patients to ensure timely access to needed services.
- Addressing patient concerns and inquiries regarding referral process.
- Called insurance companies to get precertification and other benefits information on behalf of patients.
- Communicated with patients, ensuring that medical information was kept private.
- Managed electronic health records efficiently, safeguarding sensitive patient information while expediting referral process.
- Strengthened patient satisfaction with timely coordination of referrals and appointments.
- Maintained accurate records on in-progress and completed referrals, ensuring full data integrity throughout process.
- Processed referral requests from patients, doctors and other health care professionals.
- Developed and implemented effective strategies to increase referral sources.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Responded to patient inquiries to offer timely updates regarding referral status.
- Kept healthcare providers informed of referral status updates, promoting optimal continuity of care throughout the referral process.
- Provided thorough follow-up support after completion of referred services.
- Maintained high level of accuracy in referral documentation, ensuring smooth transitions between healthcare providers.
- Contributed to practice growth by maintaining positive relationships with both patients and referring providers.
- Attended continuing education courses to stay current on referral processes and best practices.
- Assisted with staff training initiatives related to referral process, sharing expertise gained from professional experience.
- Developed comprehensive knowledge of insurance requirements, advocating for patients when necessary to secure approval for needed services.
- Provided education and instruction to referral sources on referral processes.
- Assisted with completion of referral forms and verified data accuracy and completion
- Facilitated referrals to other healthcare providers and resources to bridge service gaps.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Demonstrated high level of initiative and creativity while tackling difficult tasks.
- Managed time efficiently in order to complete all tasks within deadlines.
- Learned and adapted quickly to new technology and software applications.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Used strong problem-solving skills to develop effective solutions for challenging situations.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Gained extensive knowledge in data entry, analysis and reporting.
- Skilled at working independently and collaboratively in team environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Proven ability to learn quickly and adapt to new situations.
- Identified issues, analyzed information and provided solutions to problems.
- Provided professional services and support in dynamic work environment.
- Self-motivated, with strong sense of personal responsibility.
- Managed incoming calls, voicemails, emails, inbox messages, authorizations, and faxes per day from patients, physicians, and insurance companies.
Lead Daycare Teacher
Kids R Kids
01.2005 - 01.2010
- Provided a safe and nurturing environment for students, fostering a sense of belonging and promoting social-emotional development.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Utilized creative teaching strategies to engage students in classroom.
- Guided students to develop social, emotional and physical skills.
- Established clear expectations for behavior and managed classroom effectively, resulting in a well-disciplined learning environment.
- Collaborated with fellow teachers to share best practices, leading to improved teaching strategies across the daycare center.
- Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
- Organized engaging field trips that aligned with curriculum objectives, enhancing students'' real-world understanding of various subjects.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Established positive relationships with students and families.
- Organized and supervised large and small group activities.
- Supported students in developing self-esteem and self-confidence.
- Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior.
- Encouraged use of technology to support student learning.
- Mentored new teachers in curriculum planning and instructional techniques, supporting their transition into successful educators at our daycare center.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Gained strong leadership skills by managing projects from start to finish.
Education
Associate of Science -
Truckee Meadows Community College
Reno, NVHigh School Diploma -
Edward Reed High
Sparks, NV06.2004
Skills
- Patient education and counseling
- Patient Advocacy
- Risk Management
- Emergency Readiness
- Organizational Goal Development
- Utilization Management
- Problem Identification
- Pre-authorizations
- Physician Authorizations
- Insurance Verification
- HIPAA Guidelines/Regulations
- Notetaking and documentation
- Organizational abilities
- Medical Terminology
Timeline
Referral Coordinator
Northern Nevada Medical Group
01.2010 - Current
Lead Daycare Teacher
Kids R Kids
01.2005 - 01.2010
Associate of Science -
Truckee Meadows Community College
High School Diploma -
Edward Reed High
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