Katherine Turner
Wrentham,MA
Summary
Passionate and dedicated professional with a strong affinity for animals, currently employed full-time in the health insurance industry. Seeking part-time or weekend availability to contribute to animal-involved work. Committed to delivering exceptional care and support to animals.
Overview
4
4
years of professional experience
Work History
Case Analyst
The Phia Group, LLC
04.2024 - Current
- Identified potential subrogation opportunities for cost recovery from third parties responsible for workplace incidents leading to injury.
- Worked closely with legal counsel when necessary on subrogation matters related to assigned claims.
- Contributed to increased team productivity by consistently meeting or exceeding individual processing goals.
- Maintained patient confidentiality by adhering to strict HIPAA guidelines when handling sensitive information.
- Established strong working relationships with insurance providers, fostering open communication channels for smoother claim resolutions.
Dog Daycare Attendant/Overnight Pet Care
Doggy Dates
01.2022 - 12.2024
- Communicated professionally with pet owners via phone, email, text, and/or in person
- Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Provide care for dogs, cats, and any other animals as requested
- Administer regular and special medications for pets
Patient Services Coordinator
Rebound Physical Therapy & Sports Performance
02.2023 - 04.2024
- Verified insurance eligibility and coverage for patients.
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Collaborated with healthcare professionals to maintain high-quality care across departments.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Performed various administrative tasks by filing, copying and faxing documents.
Legal Assistant Intern
Law Office Of Kevin Patrick Seaver
09.2020 - 01.2021
- Reviewed legal information and proofed documentation for errors.
- Performed legal and general research, drafting memoranda and correspondence.
- Provided assistance on compliance projects.
- Answered questions from management and presented information effectively.
Education
Bachelor of Science - Criminal Justice/Psychology
Endicott College
Beverly, MA05.2021
Skills
- Animal Welfare
- Medical Insurance
- Information Collection and Recording
- Administrative Duties
- Client Relationships
- Data Collections
- Computers and Technology
- Clinic Administration
- Filing
Contact
Wrentham, MA 02093
Education
Beverly, MA
Timeline
Case Analyst
The Phia Group, LLC
04.2024 - Current
Patient Services Coordinator
Rebound Physical Therapy & Sports Performance
02.2023 - 04.2024
Dog Daycare Attendant/Overnight Pet Care
Doggy Dates
01.2022 - 12.2024
Legal Assistant Intern
Law Office Of Kevin Patrick Seaver
09.2020 - 01.2021
Bachelor of Science - Criminal Justice/Psychology
Endicott College
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