As an accomplished Head Hostess at Gloria's Latin Cuisine, I excell in guest service and team management. I have exceptional communication and leadership to enhance guest experience. I'm skilled in event coordination and hospitality service, consistently ensuring smooth operations. I've achieved significant improvements in customer satisfaction.
I offer excellent interpersonal skills and have a genuine passion for customer service, I'm eager to learn and grow within the hospitality industry. I have the ability to quickly absorb new information and adapt to different situations, I ensure smooth operations and outstanding guest experiences. I'm ready to use and develop my communication and organizational skills.
In High School I was president of HOSA, as the president I planned healthcare related activities with our sponsored mentors. I have continuously volunteered in helping the elderly. Such as helping them with their daily day-to-day tasks, help them with modern technology, as well as navigating themselves. I have been a student election clerk worker. I instructed voters where to vote, how to vote, checked them in, and ensured qualified voters were permitted to vote. Moreover, I was a part of an environmental league by doing so, I picked up trash, recycled, and dispose of trash properly. I was also a volunteer at my local school by reading to the younger kids. This helped me improve my communication skills as well as my patience. I had the ability to teach kids how to pronounce hard words, and even how to spell some. Not only that, but I was also able to teach kids how to speak Spanish. Most recently, I have volunteered at my university with NMDP (National Marrow Donor Program.)
CPR certification
CPR certification