Katherine Vazquez
Fallon,NV
Summary
Experienced Food Service Manager with a proven track record of overseeing and optimizing food service operations. Proficient in managing staff, inventory, and budgets to ensure efficient and profitable operations. Skilled in maintaining high standards of food quality, safety, and customer service. Hardworking and punctual professional works in fast-paced, physically-demanding jobs while standing and moving for long hours. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
8
8
years of professional experience
Work History
Restaurant Manager/Server/hostess
Denny's
Fernley, USA
06.2022 - 03.2024
- Operated cash register, collected payments and provided accurate change
- Provided exceptional service to high volume of customers
- Ullized company reports to analyze sales, gross profit and inventory activity
- Delegated daily tasks to team members to optimize group productivity
- Implemented training processes for newly hired employees
- Followed proper food handling methods and maintained correct food temperature for high scores on health inspections
Server/Cashier
Carniceria y taqueria Mendoza
Fallon, USA
08.2021 - 04.2022
- Operated cash register, collected payments and provided accurate change
- Helped customers find specific products, answered questions and offered product advice
- Processed sales transactions to prevent long customer wait times
- Accepted cash and credit card payments, issued recepts and provided change
- Verified customer age requirement for alcohol or tobacco purchases
- Directed cleaning, trash removal and sanitation procedures to keep aisles and register area organized
- Satisfied customers by topping off drinks and offering condiments, napkins and other ítems
- Provided exceptional service to high volume of daily customers
- Cleared table and bussed dishes to allow for quick setups
- Stocked server are as with supplies before, during and after shifts
- Completed final preparations of dishes and quickly delivered items to customers
- Presented menus to patrons to answer questions about menu items and make recommendations
Assistant Manager
Cardenas Markets
Hesperia, USA
03.2021 - 06.2021
- Ullized company reports to analyze sales, gross profit and inventory activity
- Assigned tasks to associates to fit skill level and maximize team performance
- Delegated daily tasks to team members to optimize group productivity
- Directed and led employees, supervising activities to drive productivity and efficiency
- Colaborated with store manager to develop strategies for achieving sales and profit goals
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel
- Kept kitchen, cooking utensils and storeroom clean and neat
- Followed 'first in, first out' rule with every food and beverage item, tossing outdated and expired food products
- Received and stored food and supplies
- Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste
- Followed proper food handling methods and maintained correct food temperature for high scores on health inspections
- Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service
Assistant Manager
Vallarta Supermarkets
Hesperia, USA
06.2018 - 10.2020
- Conducted inside training sessions to educate employees on products and company policies
- Delegated daily tasks to team members to optimize group productivity
- Directed and led employees, supervising activities to drive productivity and efficiency
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
Cashier
Ranch Market
Compton, USA
07.2017 - 04.2018
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Collected payments and provided accurate change.
- Offered customers carry-out service at completion of transaction.
- Conducted price checks for special orders or discounts as requested by customers.
- Verified customer age requirement for alcohol or tobacco purchases.
- Welcomed customers, offering assistance to help find store items.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Sanitation Crew Member
New Century Snacks
Commerce, CA
01.2017 - 05.2017
- Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
- Utilized Personal Protective Equipment (PPE) correctly.
- Disassembled equipment for cleaning and reassembled to restore performance.
- Applied cleaning chemicals to machinery using centralized or portable foaming systems.
- Ensured that all tools, machinery, surfaces and equipment were properly cleaned and disinfected before use in production operations.
- Utilized chemicals in correct quantities to maintain cleanliness of floor and touchpoint areas.
- Serviced, cleaned and restocked restrooms.
- Cleaned building floors by sweeping, mopping or vacuuming.
Paper Machine Operator
princess paper
Vernon, CA
03.2016 - 01.2017
- Adjusted paper machine settings to ensure proper production of desired paper product.
- Inspected finished items to check for defects.
- Regularly monitored the performance of each machine and made adjustments accordingly.
- Prepared machine for production processes by equipping with required tools and parts.
- Performed routine maintenance on machines, including lubrication and cleaning.
- Ensured that all safety procedures were followed at all times during operation of machines.
- Inspected finished products for defects or irregularities according to established standards.
Picker Packer
Forever 21
Los Angeles, CA
01.2016 - 04.2016
- Inspected and verified shipments for accuracy and quality assurance.
- Read orders to verify attributes and quantities of merchandise.
- Selected products and items from shelves and pallets for customer orders.
- Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
- Stamped price tags on merchandise, referring to official price lists.
- Maintained cleanliness of work area, equipment and supplies used in picking process.
- Provided assistance in other areas of the warehouse when needed including receiving and stocking duties.
- Labeled boxes and placed in outbound collection areas.
- Read orders to obtain item numbers and located merchandise in bins or on shelves.
Education
High School Diploma -
CECYTEG
Penjamo, GTO. MXSkills
- Restaurant operations management
- Adaptable
- Point of sale (POS) system operation
- Customer service best practices
- Pre-shift walk-through
- Complaint resolution
- Inventory control and record keeping
- Passion for customer satisfaction
- Credit and cash transactions
- Order packaging
- Industrial cleaning experience
- Sanitation procedures
- Production monitoring
- Production equipment experience
- Employee training
Languages
Spanish
Full Professional
Timeline
Restaurant Manager/Server/hostess
Denny's
06.2022 - 03.2024
Server/Cashier
Carniceria y taqueria Mendoza
08.2021 - 04.2022
Assistant Manager
Cardenas Markets
03.2021 - 06.2021
Assistant Manager
Vallarta Supermarkets
06.2018 - 10.2020
Cashier
Ranch Market
07.2017 - 04.2018
Sanitation Crew Member
New Century Snacks
01.2017 - 05.2017
Paper Machine Operator
princess paper
03.2016 - 01.2017
Picker Packer
Forever 21
01.2016 - 04.2016
High School Diploma -
CECYTEG
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