Katherine Vergara
Lakeland,FL
Summary
Dedicated and focused Administrative Assistant who excels at prioritizing, completing multiple tasks simultaneously, and following through to achieve project goals. Answers a high volume of incoming calls while handling in person inquiries from client and colleagues. Flexible and hard working with strong drive to succeed.
Overview
7
7
years of professional experience
Work History
Shipping Clerk Administrative Assistant
Niven Marketing Group
Carol Stream, IL
09.2019 - 12.2020
- Worked with carrier representatives to handle shipping and delivery needs.
- Coordinated with carrier representatives to arrange and issue instructions for shipping and delivery of materials.
- Generated accurate work orders, bills of lading and shipping orders to manage accurate routing of materials.
Recruiter
Summit Staffing
Roselle, IL
07.2017 - 09.2018
- Communicated duties, compensation, benefits and working conditions to potential candidates, enabling solid understanding of job expectations.
- Brought in well-qualified, multifaced job candidates to fill open positions.
- Contacted job applicants to inform of application status.
- Reviewed referral candidates and contacted qualified individuals to request applications.
- Trained and mentored newer recruiters in successful strategies for interviewing and qualifying candidates.
- Increased recruiting network by leveraging industry contacts and internet mining resources.
- Organized applicant drug tests and obtained results.
- Tracked personal and financial information of employees.
Cashier
Aldi
Niles, IL
04.2016 - 07.2017
- Collected payments and provided accurate change.
- Answered customer questions and provided store information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Worked closely with front-end staff to assist customers.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Helped customers find specific products, answered questions and offered product advice.
Account Manager
DEMAR Logistics
Carol Stream, IL
01.2014 - 04.2016
- Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
- Communicated with clients via email, phone, online presentations, screen-share and in-person meetings.
- Grew customer base by identifying needs for relevant product solutions to fit client budgets and schedules.
- Acted as main point of contact in matters relating to client concerns and needs.
- Developed successful customer relationships and quickly resolved service requests to increase sales.
- Informed customers of estimated delivery schedules, service contracts, warranties or other information pertaining to purchased products.
Education
High School Diploma -
East Leyden High School
Franklin Park06.2009
Skills
- Clerical support
- Inbound and Outbound Calling
- Goal-oriented
- Customer relationships
- Coordinating paperwork
- Excellent communication skills
- Issue resolution
- Data entry documentation
- Microsoft Office Proficient
- Invoicing and billing
- Fluent in English/Spanish
- SKilled Multi-tasker
- Personable
Timeline
Shipping Clerk Administrative Assistant
Niven Marketing Group
09.2019 - 12.2020
Recruiter
Summit Staffing
07.2017 - 09.2018
Cashier
Aldi
04.2016 - 07.2017
Account Manager
DEMAR Logistics
01.2014 - 04.2016
High School Diploma -
East Leyden High School
Similar Profiles
Jason NivenJason Niven
Owner/Operator at J. Niven RenovationsOwner/Operator at J. Niven Renovations
BRIANA WYNNEBRIANA WYNNE
Marketing Consultant at Strongs Marketing Group/Above All Marketing GroupMarketing Consultant at Strongs Marketing Group/Above All Marketing Group
Arelis RoigArelis Roig
Brand Ambassador Production Assistant, Stagehand at FaceTime promos, CEA, fascination corp, creative state, Icandy, Michele & group, TNA, Priceless one management, Activation pro, Aces, encore, Assistant production, Assist marketing team, Fusion, Bella's promo, New-bridge marketing, PS-StearnsBrand Ambassador Production Assistant, Stagehand at FaceTime promos, CEA, fascination corp, creative state, Icandy, Michele & group, TNA, Priceless one management, Activation pro, Aces, encore, Assistant production, Assist marketing team, Fusion, Bella's promo, New-bridge marketing, PS-Stearns
Linnette Ruiz ArroyoLinnette Ruiz Arroyo
Retail Visual Merchandiser at Ashley Furniture Lakeland, HomestoreRetail Visual Merchandiser at Ashley Furniture Lakeland, Homestore
Yomar Gonez SantiagoYomar Gonez Santiago
Stacker at SYSCO Food ServicesStacker at SYSCO Food Services