Summary
Overview
Work History
Education
Skills
Timeline
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Katherine Veruasa

West Palm Beach,FL

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

9
9
years of professional experience

Work History

Server/Hostess/Cashier

Thai Bay Restaurant
08.2017 - 05.2020
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Donor Center Technician/Phlebotomist/PCSII Tech

Octopharma Plasma
08.2016 - 08.2017
  • Improved donor comfort by efficiently drawing blood samples using various techniques such as venipuncture
  • Enhanced donor experience through compassionate care and communication during blood draw procedures.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Ensure proper documentation and perform documentation audits
  • Maintain and fix PCSII machines


Patient Care Technician

Tampa General Hospital
07.2011 - 07.2016
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Reduced stress for patients and families through effective communication and empathetic support.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
  • Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
  • Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
  • Collaborated with interdisciplinary teams to develop individualized care plans that addressed each patient''s unique needs.

Education

Bachelor of Science - Nursing

South University
Tampa, FL

High School Diploma -

Wharton High School
Tampa
05.2007

Skills

  • Paperwork Processing
  • Data Entry
  • Patient Confidentiality
  • Venipuncture
  • Health Education
  • CPR/AED
  • Recording Data
  • Medical Records Review
  • Patient Care
  • Record keeping
  • Communication abilities
  • Empathy and compassion
  • Professional demeanor
  • Adaptable approach
  • Medical terminology knowledge
  • Continuous learning
  • Team collaboration
  • HIPAA compliance

Timeline

Server/Hostess/Cashier

Thai Bay Restaurant
08.2017 - 05.2020

Donor Center Technician/Phlebotomist/PCSII Tech

Octopharma Plasma
08.2016 - 08.2017

Patient Care Technician

Tampa General Hospital
07.2011 - 07.2016

Bachelor of Science - Nursing

South University

High School Diploma -

Wharton High School

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Katherine Veruasa