KATHERINE VIGIL
Rainsville,NM
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Skilled at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
Work History
Teller
Southwest Capital Bank
Mora , NM
10.2021 - Current
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Verified customers' identification to ensure compliance with laws and regulations.
- Monitored daily cash levels in the vault and reconciled discrepancies.
- Explained account information to customers in detail as needed.
- Processed wire transfers for customers both domestically and internationally.
- Researched discrepancies between actual cash amounts and records of transactions for accuracy.
- Maintained confidentiality of all customer records and information according to company policies.
- Built and maintained client relationships through quality, personalized interactions.
Registration Clerk
Alta Vista Regional
Las Vegas, NM
05.2019 - 02.2021
- Helped patients with the registration process, Data entry, Customer service, Collections, Obtained patient information in the Covid line, Went over consents with patients, Worked ER as needed, Confirmed insurance eligibility and input information into R1 system
- Reviewed patient medical records and verified accuracy of information in the system.
- Greeted patients upon arrival and directed them to appropriate areas.
- Maintained confidential patient records according to HIPAA guidelines.
Manager
Midwest Finance
Las Vegas, NM
10.2018 - 05.2019
- Developed and Directed Branch Personnel in all phases of lending, collections, and customer service, Computer skills, Filing, Made loan decisions, Daily paperwork, Educated employees, Solicitation and field visits, Maintained knowledge of and ensured compliance with state and federal lending regulations and company policies, Maintained accurate and secure cash controls, Assisted Supervisor with interviewing and hiring process
Cashier
Franken Companies
Las Vegas, NM
10.2014 - 09.2018
- Provided Customer service, Operated register and ten key calculators, Stocked and organized, Completed shift paperwork and maintained station, Cash control and handling, Completed shop invoices and work orders
- Stocked shelves with merchandise when needed.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Private Home Caregiver
Harlow Beene
08.2017 - 12.2017
- Assisted client with everyday activities, Duties included making sure he was in a comfortable and safe environment daily, Prepared meals, Housekeeping duties, Perineal care, Dressing, Hygiene
Manager
Shamrock Finance
Las Vegas, NM
07.2015 - 07.2016
- Developed and Directed Branch Personnel in all phases of lending, collections, and customer service, Computer skills, Filing, Made loan decisions, Daily paperwork, Educated employees, Solicitation and field visits, Maintained knowledge of and ensure compliance with state and federal lending regulations and company policies, Maintained accurate and secure cash controls, Assisted Supervisor with interviewing and hiring process
- Coached, mentored and trained team members in order to improve their job performance.
- Enforced customer service standards and resolved customer problems to uphold quality service.
Manager
Security Finance
Las Vegas, NM
02.2008 - 05.2014
- Developed and Directed Branch Personnel in all phases of lending, collections, and customer service, Prepared tax returns, Computer skills, Filing, Made loan decisions, Daily paperwork, Educated employees, Solicitation and field visits, Maintained knowledge of and ensured compliance with state and federal lending regulations and company policies, Maintained accurate and secure cash controls, Assisted Supervisor with interviewing and hiring process
- Coached, mentored and trained team members in order to improve their job performance.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
Education
BBA - FINANCE
NEW MEXICO HIGHLANDS UNIVERSITY
Las Vegas, NM05.2023
Associate of Applied Science - ADMINISTRATIVE OFFICE
LUNA COMMUNITY COLLEGE
Las Vegas, NM05.2007
Skills
- Bookkeeping And Accounting Proficiency
- Cash Control
- Consumer Banking
- Cash Handling Accuracy
- Management
- Exceptional Customer Service
- Data Entry
- Account Updating
- Financial Transactions
References
References available upon request.
Timeline
Teller
Southwest Capital Bank
10.2021 - Current
Registration Clerk
Alta Vista Regional
05.2019 - 02.2021
Manager
Midwest Finance
10.2018 - 05.2019
Private Home Caregiver
Harlow Beene
08.2017 - 12.2017
Manager
Shamrock Finance
07.2015 - 07.2016
Cashier
Franken Companies
10.2014 - 09.2018
Manager
Security Finance
02.2008 - 05.2014
BBA - FINANCE
NEW MEXICO HIGHLANDS UNIVERSITY
Associate of Applied Science - ADMINISTRATIVE OFFICE
LUNA COMMUNITY COLLEGE
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