Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Katherine Watkins

Palm Bay

Summary

Certified Medical Assistant with background working in fast-paced healthcare environments. Demonstrated strengths include clinical procedures, patient education, and administrative tasks. Well-versed in medical terminology, electronic health records, and HIPAA regulations. Previous work has consistently resulted in improved patient care through effective communication and procedural efficiency.

Overview

17
17
years of professional experience

Work History

Certified Medical Assistant

Brevard Health Alliance
Palm Bay
02.2010 - Current
  • Assisted healthcare providers with patient examinations and medical procedures.
  • Managed patient records using electronic health record systems.
  • Coordinated patient appointments and follow-up visits efficiently.
  • Educated patients about treatment plans and medication instructions.
  • Administered vaccinations and collected laboratory specimens as needed.
  • Conducted vital sign checks and documented medical histories accurately.
  • Supported staff with inventory management and medical supply ordering.
  • Facilitated communication between patients and healthcare team effectively.
  • Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
  • Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
  • Educated patients about medications, procedures and physician's instructions.
  • Scheduled appointments for patients via phone and in person.
  • Answered patient calls promptly and directed inquiries to the appropriate department when needed.
  • Collected urine samples from patients for drug screens or pregnancy tests when necessary.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Prepared specimens for laboratory testing and performed routine laboratory tests.
  • Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
  • Managed inventory of medical supplies ensuring adequate stock levels were maintained at all times.
  • Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Ensured that all equipment was functioning correctly prior to use during patient examinations or treatments.
  • Administered rapid tests for COVID and strep to help clinical staff assess conditions.
  • Contributed to office operations by triaging patients by severity of medical complaint.
  • Documented notes during patient visits.

Spanish Interpreter

LanguageLine
Palm Bay
01.2009 - 11.2009
  • Interpreted conversations between clients and service providers in real-time.
  • Assisted in resolving client inquiries by providing accurate language support.
  • Maintained confidentiality while handling sensitive information during interactions.
  • Collaborated with team members to enhance interpretation techniques and processes.
  • Interpreted phone conversations between people who spoke different languages fluently.

Education

High School Diploma -

Lincoln High School
Des Moines, IA
05-2005

Associate of Science - Radiologic Technology

Keiser University
Fort Lauderdale, FL

Some College (No Degree) - Medical Assistant

Everest University
Melbourne Beach, FL

Skills

  • Electronic health records
  • Patient triage
  • Vital sign assessment
  • Medical terminology
  • Specimen collection
  • Patient education
  • Appointment scheduling
  • Inventory management
  • Healthcare communication
  • Customer support
  • Problem solving
  • Time management
  • Attention to detail
  • Treatment setup
  • Infection control
  • Verbal and written communication
  • Vital sign monitoring
  • Fluent in Spanish

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Certified Medical Assistant

Brevard Health Alliance
02.2010 - Current

Spanish Interpreter

LanguageLine
01.2009 - 11.2009

High School Diploma -

Lincoln High School

Associate of Science - Radiologic Technology

Keiser University

Some College (No Degree) - Medical Assistant

Everest University