Katherine Way
Summerville,SC
Summary
I'm a dynamic and dependable professional with a strong background in veterinary care and reception work. I believe I have the ability to enhance outcomes through effective communication and teamwork. Skilled in organization and problem-solving, with a commitment to maintaining high standards of care and a welcoming environment for clients and staff.
Overview
7
7
years of professional experience
Work History
Stay at Home Mother
Katherine Way
Summerville, SC
04.2021 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Keeping and maintaining clean spaces
- Excellent communication skills, both verbal and written.
Veterinary Assistant
Tidewater Veterinary Hospital
Mount Pleasant, Sc
06.2020 - 06.2021
- Assisted veterinarians during examinations and procedures, ensuring animal comfort and safety.
- Administered medications and vaccinations under veterinary supervision, maintaining accurate records.
- Managed patient intake process, gathering medical histories and communicating with pet owners effectively.
- Maintained cleanliness of examination rooms and surgical areas, adhering to sanitation protocols.
- Monitored vital signs during surgeries and recovery, alerting veterinarians to any concerns promptly.
- Educated pet owners on post-operative care and general animal health practices for improved outcomes.
- Trained new staff on clinic policies, procedures, and best practices for patient care delivery.
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Facilitated efficient inventory management through regular stock checks, ordering supplies, and organizing storage areas.
Receptionist
Banfield Animal Hospital
North Charleston, SC
11.2018 - 05.2020
- Managed front desk operations, ensuring smooth visitor check-in and appointment scheduling.
- Coordinated internal communications between departments to enhance workflow efficiency.
- Maintained comprehensive knowledge of office procedures and policies for optimal service delivery.
- Trained new reception staff on best practices and company protocols to ensure consistency.
- Developed positive relationships with clients, enhancing customer satisfaction and loyalty initiatives.
- Oversaw inventory management of office supplies, ensuring availability while reducing waste through effective tracking methods.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Education
High School Diploma -
Goose Creek High School
Goose Creek, SCSkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Computer skills
- Verbal communication
- Organization and time management
- Organizational skills
- Critical thinking
- Dependable and responsible
Timeline
Stay at Home Mother
Katherine Way
04.2021 - Current
Veterinary Assistant
Tidewater Veterinary Hospital
06.2020 - 06.2021
Receptionist
Banfield Animal Hospital
11.2018 - 05.2020
High School Diploma -
Goose Creek High School