Katherine Webb
West Chester,PA
Summary
Dynamic and creative host and producer with extensive experience in content creation, production, and community engagement. Passionate about celebrating the legacy of The Beach Boys through insightful interviews and engaging storytelling. Proven ability to manage all aspects of a YouTube interview series, from research and scheduling to promotion and audience interaction.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Content Creator
YouTube
07.2024 - Current
- Researched target audience demographics to tailor content for maximum relevance.
- Curated multimedia posts for increased audience interaction on various social media platforms.
- Developed engaging content by researching trending topics and audience interests.
- Cultivated a loyal following on social media platforms through consistent posting schedules and authentic community engagement strategies.
- Enhanced brand recognition through the development of tailored marketing materials and visually appealing graphics.
- Continuously honed content strategy by regularly monitoring data analytics, using insights to inform future decision-making and drive ongoing improvements.
- Spearheaded rebranding initiative, creating content that clearly communicated brand's evolved identity and values.
- Facilitated workshops for content team on storytelling techniques, enhancing emotional impact of content pieces.
- Elevated brand visibility across social media platforms by consistently creating and sharing engaging content tailored to target audience interests.
- Produced series of video tutorials, simplifying complex topics, which significantly increased subscriber count and viewer retention.
- Improved community interaction on social media platforms, responding to comments and messages, fostering loyal and active community.
- Used social media to promote events and build audience.
Life Skills Trainer
Collage Rehabilitation Partners
10.2023 - Current
- Monitor patients, help with pm routine, feed residents, assist in toiletry and wellness activities
Front Desk Receptionist
North American Spine and Pain
01.2023 - Current
- Checking patients in and out, scanning documents, handling specimen, scheduling appointments, and light clean up of bathrooms and waiting room
Medical Receptionist
West Chester Cardiology
08.2024 - 09.2024
- Managed front desk operations, including greeting patients, scheduling appointments, and answering phone calls
- Verified patient insurance information and collected co-pays and payments for services rendered
- Maintained accurate electronic medical records (EMR) by updating patient demographics and medical history
- Scheduled laboratory tests, radiology exams, and specialist appointments as per physician's orders
- Effectively communicated with healthcare providers to ensure timely delivery of test results and reports to patients
- Assisted in the coordination of patient referrals to other healthcare facilities or specialists when necessary
Donor Ambassador
The Red Cross
03.2020 - 10.2021
- Donor Ambassadors play a vital role in the work of Blood Services by assisting to facilitate the donation procedure
- Duties include greeting blood donors, assisting them with registration, and answering their queries
Front Desk Worker
The Clinic
11.2019 - 02.2020
- Routing appointments, greeting and checking in patients, answering phones, monitoring accounts and other tasks as needed were among the responsibilities of this position
Data Entry Clerk
Three Point Alliance
01.2017 - 12.2017
- Finalized and organized business invoices before sending to Billing Department
- Sorted and routed various pieces of customer mail for Comcast corporate offices
Data Entry Clerk
Society of Telecommunication Engineers
01.2015 - 12.2015
- Worked with multiple departments on different projects and updated membership list in multiple countries
Data Entry Clerk
Connect America
01.2013 - 12.2013
- Tested products and prepared them to be sent to customers
- Verified customer information before product shipment
- Prepared packages for customers to be shipped later
Data Entry Clerk
TransAmerica
01.2013 - 12.2013
- Prepared mail policy information to customers
- Printed out employees' mailings in department
- Worked on a group log of activities in department
Library Assistant
Penn State Great Valley
01.2012 - 12.2013
- Assisted sending books to other libraries
- Worked the front desk answering patrons' questions
- Checked and discharged books with Workflows and Microsoft Office
Education
Bachelor of Arts - English Literature/ Creative Writing
Mansfield University of Pennsylvania
Mansfield05-2012
Skills
- Creative writing
- Telecommunication
- Writing skills
- Proofreading
- English
- Research
- Medical billing
- Administrative Experience
- Medical terminology
- Medical office experience
- Customer service
- Communication skills
- Computer skills
- Medical coding
- EMR systems
- HIPAA
- Medical records
- Medical office management
- Organizational skills
- Phone etiquette
- Office experience
- Insurance verification
- Time management
- Audience engagement
- Content strategy
- Content scheduling
- Content curation
- Social media expert
- Influencer collaboration
- Influencer outreach
- User generated content
- Technical writing
- Brand storytelling
- Problem-solving
- Creative storytelling
- Idea generation
- Content planning
- Web content management
- Audience targeting
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- BLS Certification, 10/01/23 to 10/31/24
- CPR Certification, 10/01/23 to 10/31/24
- Driver's License, 05/01/20 to 09/30/24
Personal Information
Authorized To Work: US
Awards
- Inducted into the Academic Honor's Society, 07/01/21
- Made Dean's list
Languages
English
Native or Bilingual
Interests
- Cooking
- I enjoy helping others and giving back to the community
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- I enjoy cooking for friends and family gatherings
- Camping
- Genealogy
- Historical Exploration
- Hiking
- Documenting and sharing travel experiences
- Avid Reader
- Acting and Theater
- Enjoy creating and following travel blogs and vlogs
- Astrology
- Getting involved in local advocacy groups to promote positive change in the community
- Music
- I like looking at the stars and learning about constellations
- Watching Movies and TV Shows
- Volunteering
- Artificial Intelligence (AI) and Machine Learning
- Road Trips
- Creative Writing
Timeline
Medical Receptionist
West Chester Cardiology
08.2024 - 09.2024
Content Creator
YouTube
07.2024 - Current
Life Skills Trainer
Collage Rehabilitation Partners
10.2023 - Current
Front Desk Receptionist
North American Spine and Pain
01.2023 - Current
Donor Ambassador
The Red Cross
03.2020 - 10.2021
Front Desk Worker
The Clinic
11.2019 - 02.2020
Data Entry Clerk
Three Point Alliance
01.2017 - 12.2017
Data Entry Clerk
Society of Telecommunication Engineers
01.2015 - 12.2015
Data Entry Clerk
Connect America
01.2013 - 12.2013
Data Entry Clerk
TransAmerica
01.2013 - 12.2013
Library Assistant
Penn State Great Valley
01.2012 - 12.2013
- BLS Certification, 10/01/23 to 10/31/24
- CPR Certification, 10/01/23 to 10/31/24
- Driver's License, 05/01/20 to 09/30/24
Bachelor of Arts - English Literature/ Creative Writing
Mansfield University of Pennsylvania
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