Katherine Weigl
Olmsted Falls,OH
Summary
Results-oriented achiever with proven ability to meet targets and drive success in fast-paced environments. Organized and dependable at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Assistant General Manager
McDonald's
03.2023 - Current
- Led daily operations to ensure exceptional customer service and operational efficiency.
- Developed training programs for new staff, enhancing team performance and retention rates.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Analyzed sales data to identify trends, improving menu offerings based on customer preferences.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Oversaw daily operations, ensuring all tasks were completed efficiently and to high standard.
General Manager of Food Service
McDonald's
06.2021 - 03.2023
- Purchased food and cultivated strong vendor relationships.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Managed and scheduled over 60 employees.
- Motivated staff to perform at peak efficiency and quality.
- Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
Assistant General Manager
McDonald's
08.2009 - 06.2021
- Assisted in recruiting, hiring and training of team members.
- Interacted well with customers to build connections and nurture relationships.
- Oversaw food preparation and monitored safety protocols.
- Motivated staff to perform at peak efficiency and quality.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Monitored restaurant operations and adjusted schedules to meet peak customer demand.
Education
High School Diploma -
Olmsted Falls High School
Olmsted Falls, OHSkills
- POS Terminal Operation
- Minor Repairs
- P&L Responsibility
- Profit Target Achievement
- Staffing and Sales Reporting
- Hiring
- Investigating Complaints
- Labor Management
Certification
- ServSafe Certified
Timeline
Assistant General Manager
McDonald's
03.2023 - Current
General Manager of Food Service
McDonald's
06.2021 - 03.2023
Assistant General Manager
McDonald's
08.2009 - 06.2021
High School Diploma -
Olmsted Falls High School