Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Katherine Sommers

Clinton Township,USA

Summary

With a robust background at Amazon, I excel in inventory management and team leadership, ensuring quality assurance across all operations. My proactive approach in problem-solving and effective communication has significantly enhanced operational efficiency and inventory accuracy, fostering a culture of continuous improvement and trust.

Overview

2
2
years of professional experience

Work History

Quality Leader

Amazon Fullfillment Center
Pontiac, USA
08.2024 - Current
  • Look over quality in all departments, escalate issues or defects
  • Deep dive items that are causing defects in FC
  • Item inspections, checking if items are unsafe, damaged, or labeled incorrectly

Tote / Pile Counter

Amazon Fullfillment Center
Pontiac, USA
05.2024 - Current
  • Count all totes in the building to make sure FC is holding standard amount of totes in the building
  • Submits tote audit for building
  • Count all problem solve in the building and escalating when there are high amounts of problem solve that needs to worked on
  • Perform pile audit for the building

Learning Ambassador

Amazon Warehouse
Pontiac, USA
02.2024 - Current
  • Explain rules and policies that new associates follow when working safely in the workplace
  • Answer questions and provide guidance to new associates in relation to their path
  • Perform daily audits on new hires to check their progress and suggest areas of improvement
  • Help new associates become familiar with the building and where to report to for the next day

Processing Guide

Amazon Warehouse
Pontiac, USA
11.2023 - Current
  • Staff and direct AA's to match labor requests
  • Coach AA's on quality and Amazon standards
  • Coach AA's on rates and productivity
  • (TOT)

Picker CAP Department

Amazon Warehouse
Pontiac, USA
07.2023 - Current
  • Locate merchandise and retrieving items from warehouse inventory to fulfill customer orders
  • Loading totes or bins onto conveyor belts for further processing

ICQA Fullfillment Associate / ICQA Problem Solver

Amazon Warehouse
Pontiac, USA
08.2022 - Current
  • Actively works to find correct defects, deficiencies, variations and problems that can degrade brand loyalty
  • Verify and maintain inventory levels
  • Deep dives inventory to find root causes and maintain customer trust
  • Problem solve quality assurance
  • Checking for damaged or incorrect items and addressing any issues
  • Determine the next steps for defective or damaged inventory

Packing Associate

Amazon Warehouse
Pontiac, USA
08.2022 - Current
  • Retrieving items from shelves and packing them into boxes for customer shipments
  • Ensure all items are correct and match customer orders
  • Meeting packing targets and maintaining a safe and organized work environment

Education

High School Diploma -

Davison High school
Davison, MI
01.2009

Skills

  • Inventory Management Skills
  • Communication Skills
  • Quality Assurance
  • Focused Listening Ability
  • Problem Solving
  • Team Leadership

Affiliations

  • Relieved shout out from OM stating "Your unwavering work ethic and willingness to speak up for what's right makes you a trusted member of our team."

Timeline

Quality Leader

Amazon Fullfillment Center
08.2024 - Current

Tote / Pile Counter

Amazon Fullfillment Center
05.2024 - Current

Learning Ambassador

Amazon Warehouse
02.2024 - Current

Processing Guide

Amazon Warehouse
11.2023 - Current

Picker CAP Department

Amazon Warehouse
07.2023 - Current

ICQA Fullfillment Associate / ICQA Problem Solver

Amazon Warehouse
08.2022 - Current

Packing Associate

Amazon Warehouse
08.2022 - Current

High School Diploma -

Davison High school

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Katherine Sommers