Summary
Overview
Work History
Education
Skills
Timeline
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Katherine Williams

Helena,MT

Summary

Motivated and responsible with a high degree of integrity. Skills in communicating with customers and staff in a retail and office setting. 10+ years of experience with customer service and 6 years experience with chiropractic medical billing. Strong attention to detail, professional and upbeat.

Overview

5
5
years of professional experience

Work History

Taproom Server

Copper Furrow Brewing
Helena, MT
08.2021 - Current
  • Greeting, interacting with and serving beer to customers.
  • Place orders through a POS system.
  • Maintaining taproom and glassware cleanliness.
  • Completing brewery opening and closing procedures.
  • Ensuring liquor laws are being followed.

Chiropractic Billing Manager

Highland Family Chiropractic, P.C.
Butte, MT
06.2020 - 07.2021
  • Worked remotely preparing, reviewing, and transmitting claims using billing software, including electronic and paper claim processing.
  • Issues patient statements and communicated with them to keep accounts current.
  • Reviewed billing problems, researched issues and resolved concerns.

Chiropractic Office Manager

Balanced Chiropractic, P.C.
Helena, MT
02.2017 - 11.2019
  • Greeting patients, answering phones, scheduling appointments.
  • Verified patient health insurance benefits and provided a financial statement breaking down charges specific to their insurance plan.
  • . Preparing, reviewing, and transmitting claims using billing software, including electronic and paper claim processing.
  • Correcting rejected claims.
  • Following up with insurance companies and patients about outstanding bills.
  • Training and managing front desk staff.

Education

No Degree - Business Management

Montana State University - Bozeman
Bozeman, MT

High School Diploma -

Capital High School
Helena, MT
06.2010

Skills

  • Efficient and Detail-Oriented
  • Verbal and Written Communication
  • Office management
  • Organizational skills
  • Reliable and punctual
  • Critical Thinking

Timeline

Taproom Server

Copper Furrow Brewing
08.2021 - Current

Chiropractic Billing Manager

Highland Family Chiropractic, P.C.
06.2020 - 07.2021

Chiropractic Office Manager

Balanced Chiropractic, P.C.
02.2017 - 11.2019

No Degree - Business Management

Montana State University - Bozeman

High School Diploma -

Capital High School

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Katherine Williams