Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Katherine Williams

Pittsburgh,PA

Summary

Dynamic and results-oriented professional with a proven track record at Duquesne University Writing Center, enhancing students' written communication skills and academic performance. Proficent in content creation and social media management, with a strong foundation in Microsoft Office suite. Demonstrated ability to train and lead teams, ensuring high levels of customer satisfaction and operational excellence.

Overview

2
2
years of professional experience

Work History

Pathmakers Intern

Pittsburgh YWCA
08.2023 - Current

Worked within Pittsburgh public schools to provide the Pathmakers program for middle school age girls


Taught the Pathmakers curriculum which focused on STEM and career building/career readiness

Undergraduate Writing Consultant

Duquesne University Writing Center
08.2022 - Current
  • Collaborated with clients on revising and editing a variety of documents, ensuring coherence and clarity.
  • Developed and implemented customized writing strategies for clients, resulting in improved written communication skills.
  • Implemented creative problem-solving techniques to help clients overcome writer''s block and other common writing obstacles.
  • Evaluated the effectiveness of consultation methods using client feedback surveys, making necessary adjustments as needed for continuous improvement.
  • Developed strong relationships with clients through effective communication skills and genuine interest in their success as writers.
  • Successfully guided students through the entire writing process from brainstorming to final revisions; ultimately improving academic performance.

Shift Lead

Candy Mountain Creamery
06.2023 - 08.2023
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Education

Bachelor of Arts - Multiplatform Journalism + PR And Advertising

Duquesne University
Pittsburgh, PA
05-2026

Skills

  • Content Creation
  • Social Media Management
  • Moderate Premiere Pro Video Editing
  • Proficiency in Writing and Editing
  • Excellent Written and Oral Communication
  • Microsoft Office Suite Proficiency

Languages

English
Native or Bilingual

Timeline

Pathmakers Intern

Pittsburgh YWCA
08.2023 - Current

Shift Lead

Candy Mountain Creamery
06.2023 - 08.2023

Undergraduate Writing Consultant

Duquesne University Writing Center
08.2022 - Current

Bachelor of Arts - Multiplatform Journalism + PR And Advertising

Duquesne University
Katherine Williams