Katherine Williamson
Northport,AL
Summary
Dynamic Office Manager with a proven track record at Dockworx Marine Construction, adept in office administration and customer relations. Excelled in streamlining operations, enhancing organizational efficiency, and negotiating with vendors for cost savings. Skilled in using Wahoo Docks program and maintaining exemplary customer service, ensuring high satisfaction levels.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Office Manager
Dockworx Marine Construction
10.2017 - 11.2024
- Answered the phone and and booked appointments
- I designed Aluminum Docks through Wahoo Docks program.
- I did the contracts for the stationary docks, dredging, boat lifts and Trams.
- Did all the tax work and added up everything for the accountant.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
No Degree - Basic Classes
Shelton State Community College
Tuscaloosa, ALHigh School Diploma -
Hillcrest High School
Tuscaloosa, AL05-2001
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Customer relations
- Clear oral/written communication
- Billing
- Scheduling and calendar management
- Payroll processing
- Bookkeeping
- Mail handling
- Contract negotiations
- Vendor engagement
- Banking operations
- Computer skills
- Scheduling and coordinating
- Professional and courteous
Accomplishments
I have accomplished learning excel to do reports and contracts and taxes. I have also had to learn 2 programs to draw and design Aluminum Docks. I also have worked with Quickbooks cutting taxes and doing payroll.
Languages
English
Full Professional
Timeline
Office Manager
Dockworx Marine Construction
10.2017 - 11.2024
No Degree - Basic Classes
Shelton State Community College
High School Diploma -
Hillcrest High School
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