Katherine Workizer
Billing Representative
Lake Elsinore,CA
Summary
Hardworking Billing Representative eager to contribute to customer and business needs by leveraging top strengths in organization, prioritization, and communication. Proven track record in generating bills, entering data, and resolving discrepancies. Ready to take on new professional challenges at Riverside Medical Clinic. Detail-oriented and methodical Representative with 5 years of experience in related roles. Exceptional abilities in conducting research, problem-solving, and prioritizing simultaneous tasks. Resourcefulness, critical thinking skills, and superior work ethic are key factors in delivering top job performance.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
Work History
Billing Representative
R1 Rcm
Anaheim, CA
11.2019 - 03.2025
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Managed high volume claims with over 80 encounters an hour while maintaining a 100% in quality control.
- Adapted quickly to changing technologies or systems upgrades, ensuring minimal disruption to daily workflow during transitions periods.
- Worked effectively with medical payers such as Medicare, Medicaid, and commercial insurances to obtain timely and accurate payments.
- Received incoming information and entered into database system.
- Ensured accurate recordkeeping by maintaining up-to-date customer account information in the database.
- Assisted management with month-end close activities, ensuring accurate financial reporting within set deadlines.
- Trained new hires on company-specific billing software, policies, and procedures, promoting team cohesion and productivity.
Medical Biller and Coder
Jax Orthopedics
Manhattan Beach, California
02.2019 - 10.2019
- Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
- Managed high call volumes during peak periods; approximately 30 emails and faxes per day from customers.
- Contributed to team efficiency by maintaining organized records of patient accounts.
- Provided support to administrative staff by ensuring proper handling of sensitive patient data according to HIPAA regulations.
- Optimized workflow efficiency within the office by cross-training in additional administrative tasks such as scheduling appointments or managing phone calls during peak periods.
- Increased accuracy in medical claims submissions by conducting thorough reviews of patient records and insurance information.
Delicatessen Manager
Sprouts Farmers Market Inc, Grocery
Costa Mesa, California
08.2014 - 02.2019
- Streamlined inventory management for reduced waste and improved product availability.
- Managed 7 delicatessen departments, 108 personnel; increased annual revenue by $127K, improved department efficiency and contributed to the support and tracking of supplies, equipment, and consumables.
- Collaborated with store management on promotions, specials, and marketing efforts to attract customers and drive revenue growth.
- Managed daily operations, including opening and closing procedures, and employee scheduling.
- Maintained accurate records of all financial transactions within the department, ensuring proper budgeting practices were followed.
- Trained and supervised staff to ensure consistent delivery of quality products and exceptional customer service.
- Identified opportunities for cost savings through bulk purchasing agreements with vendors.
- Maximized profitability by monitoring expenses closely while maintaining high-quality standards in product offerings.
- Assisted customers with special orders or requests while maintaining a friendly demeanor.
- Reduced employee turnover by fostering a supportive work environment and providing opportunities for growth.
- Conducted regular performance reviews for employees to maintain accountability for their responsibilities.
- Ensured compliance with health department regulations through regular staff training sessions and adherence to sanitation guidelines.
- Developed strong relationships with suppliers, negotiating favorable pricing and ensuring timely deliveries.
- Managed supply chain functions for deli supplies, ingredients and merchandise.
Education
Medical Billing And Coding -
American Career College
Anaheim, CA 07.2018 - 04.2019
High School Diploma -
La Serna High School
Whittier, CA 09.2000 - 06.2004
Skills
Data entry expertise
Medical records management
Customer relations skills
Insurance claims
Quality assurance controls
Problem-solving
Team collaboration
Multitasking and organization
Attention to detail
Analytical thinking
Insurance verification
HIPAA compliance
Research and due diligence
Problem-solving abilities
Timeline
Billing Representative
R1 Rcm
11.2019 - 03.2025
Medical Biller and Coder
Jax Orthopedics
02.2019 - 10.2019
Medical Billing And Coding -
American Career College
07.2018 - 04.2019
Delicatessen Manager
Sprouts Farmers Market Inc, Grocery
08.2014 - 02.2019
High School Diploma -
La Serna High School
09.2000 - 06.2004
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