Katherine Pugh-Wright

• Clinical Information System Coordinator RN and Performance facilitator for Milwaukee Veterans Administration
• Managed day-to-day operations of the department including scheduling tasks and assigning duties.
• Participated as the CIS Coordinator from purchase time (1-09) until the actual VISN 'go Live' (spring and summer 2011) of the implementation
• Actively participated in all phases of testing and data base build with PICIS
• Attended National Conference with the VANOD representatives and National nursing informatics and terminology group Attended training for analytics data extraction from RGI Solution Analytics
• Performance facilitator for SCIP (Surgical Care Improvement Project Measures) and AMI (Acute Myocardial Infarction)
• This position also entailed monitoring best practices and identifying when intervention needed to help meet the accountability measures. Chart review data entry and collection in several applications to meet national guidelines.

• Administrative Officer for large anesthesia department
• Assisted the Chief of anesthesia with clinically related projects such as updating policies, assist preparation for response for Inspector General’s request with for Airway Management Policies
• Administratively managed the office staff and was responsible for assisting with hiring and placing ads for Anesthesia staff
• Worked closely with human resources
• Prepared organizational charts and annual budget draft
• Gathered data and audits for annual Physician Performance pay.
• Assisted in the preparation of budgets by collecting data and inputting information into spreadsheets.
• Provided assistance with special projects as assigned by management team members.
• Coordinated travel arrangements, including flights, hotels, car rental reservations, and ground transportation.
• Monitored email accounts regularly and responded appropriately within established timeframes.
• Answered incoming calls promptly and professionally; provided callers with accurate information or directed them to appropriate departments and personnel when necessary.
• Ensured compliance with all organizational policies and procedures relating to administrative operations.

• Worked with 6 General Surgeons, under the direction of the Chief Of Surgery, in a multi-faceted position which incorporated a full range care for the surgical patient population at the facility and VISN level
• Assumed accountability and responsibility for triaging all patient consults into the Milwaukee General Surgery setting
• The process included interdisciplinary dialog to assess the consultee's co- morbidities and potential surgical procedure to arrange and attain appropriate interdisciplinary testing
• This resulted in improved patient flow by having a large portion of the pre-operative work up done prior to the patient’s first General Surgery Clinic appointment
• Coordinated interdisciplinary pre-operative and post-operative care and clinics
• Implemented principals of Surgical Flow and Advanced Clinic Access.

All documentation done in government EMS and point and click systems.

• Coordinated with other health professionals to develop individualized plans of care for patients.
• Developed individualized service plans based on assessment findings.
• Collaborated with interdisciplinary teams to provide comprehensive patient-centered care.
• Maintained accurate client records in accordance with agency policies and procedures.
• Scheduled appointments for clients with appropriate medical specialists.
• Actively participated in staff meetings discussing best practices in patient care coordination.
• Educated clients on available resources and services within their communities.
• Attended meetings with families and other members of the interdisciplinary team to discuss patient progress and plan for future interventions.
• Collaborated with physicians, social workers, and other healthcare providers to provide comprehensive care for patients.
• Collaborated with multi-disciplinary staff to improve overall patient care and response times.
• Explained policies, procedures and services to patients.
• Maintained communication and transparency with governing boards, department heads and medical staff.
• Collaborated with physicians in developing patient-specific treatment plans.
• Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.

• Delivered care to intensive care patients for over 20 years, demonstrated abilities as an expert clinician with emphasis the surgical patients
• Care was provided in a highly technical setting for the most acute patients with complex, multi faceted and specialized needs
• Leadership was demonstrated with rotating assignment as PM shift Charge nurse and was chair of the ICU Practice committee which played a key role in implementing evidence based practice.
• Maintained accurate records of all patient encounters including progress notes, orders, test results.
• Collaborated with clinical teams in developing discharge plans that included follow up visits with primary care providers.
• Evaluated patient response to treatments and made adjustments as needed for optimal outcomes.
• Monitored vital signs of ICU patients regularly and adjusted treatments based on changes observed.
• Assisted with emergency resuscitations when needed in order to stabilize critically ill patients.
• Coordinated with nurses and other physicians to provide comprehensive patient care in a timely manner.
• Developed protocols for critical care management and provided feedback on protocol revisions for improvement.
• Managed ventilator support for critically ill patients in an intensive care unit setting.
• Participated in multidisciplinary rounds with other healthcare professionals to discuss patient care plans.
• Reviewed lab results from diagnostic imaging studies to assess the extent of illness or injury.
• Analyzed patient medical history and developed treatment plans accordingly.
• Advised families on end-of-life decisions related to long-term critical care management.
• Attended weekly morbidity and mortality conferences to review challenging cases from the ICU setting.
• Instructed medical students during bedside teaching sessions while providing direct patient care.
• Maintained strict patient privacy and confidential patient information, taking care to meet HIPAA guidelines and statutes for data security.
• Maintained accurate and thorough patient charts in accordance with legal and clinical standards.
• Ordered and interpreted results of laboratory tests and radiographs.
• Updated charts with latest information, test results and differential diagnoses.
• Admitted patients for hospital stays.
• Referred patients to medical specialists, social services or other necessary resources.
• Collaborated with other healthcare professionals to provide comprehensive patient care.
• Managed ongoing care of patients with chronic issues of varying severity and treatment requirements.
• Explained potential prognoses of diseases or traumatic conditions.
• Prescribed medications or treatment regimens to address patient conditions.
• Worked with patients and families to design care plans.