Katherine Yanke

• Positioned animals for diagnostic imaging such as x-rays and scans.
• Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
• Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
• Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.

Demonstrated versatility by excelling in different store positions.

Maintained positive workplace dynamics through effective collaboration.

Maintained positive customer interactions, ensuring optimal experiences.

Addressed customer concerns with a considerate and approachable demeanor.

Fostered a positive and collaborative work environment.

Maintained an organized and clean store, enhancing the shopping experience.

Maintained a perfect attendance record for restocking shifts, guaranteeing optimal readiness of the store.

Exceeded customer satisfaction by ensuring positive interactions.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.