Hi, I’m
Joseph Bosteder
Media Design/ Development
Twin Falls,ID
Summary
Driven by a passion for working in a creative setting, I am a highly detail-oriented and professional individual who thrives on challenges. Possessing a charismatic demeanor and quick-learning abilities, I bring strong analytical skills and excellent customer service abilities to any role I undertake.
Overview
11
years of professional experience
Work History
DESIGN, MARKETING, MANAGEMENT, STEM BUSINESS SOLUTIONS
05.2019 - Current
Job overview
- Applied in-depth knowledge of design fundamentals to craft superior marketing materials such as video, photo, etc
- Designed website, layouts, templates, and distinctive branded graphics
- Elevated clients' social media presence by crafting, managing, and optimizing platforms to boost engagement and attract more followers.
SKYWEST AIRLINES
CUSTOMER SERVICE ASSOCIATE
05.2023 - 05.2024
Job overview
- Provided high-quality customer service by assisting passengers with check-in, baggage handling, and boarding processes
- Handled ticket sales, reservations, and flight changes efficiently, ensuring customer satisfaction
- Coordinated with ramp and gate agents to ensure timely aircraft boarding and deplaning
- Assisted in resolving customer issues & complaints, maintaining a calm and professional demeanor under pressure
- Managed passenger logistics, including seat assignments and rebooking during delays or cancellations
- Adhered to all airline policies and FAA regulations to ensure safety and compliance
- Processed and tracked lost or delayed baggage claims, ensuring timely resolution for passengers.
TOPNOTCH FINE FURNISHINGS AND DESIGN
FURNITURE DELIVERY & GRAPHIC DESIGN
04.2021 - 04.2022
Job overview
- Provide delivery services for furniture to clients and customers, gaining their trust to open, and access their homes for deliveries when they were away
- Conduct weekly floor redesigns and assisted efforts to strategically place vignettes requested by designers on the sales floor.
MENS WEARHOUSE
WARDROBE CONSULTANT
02.2016 - 03.2018
Job overview
- Offered and a range of products, including suits off the rack, sportswear, outerwear, and accessories
- Assisted customers with measuring, trying on, fitting, and purchasing of custom suits
- Facilitated the set up and establishment of wedding, tuxedos and suits, while up selling accessories and package add-ons.
APPLE, INC.
AT HOME ADVISOR
05.2013 - 05.2014
Job overview
- Specialized in telecommunication sales of AppleCare protection plans
- Delivered exceptional customer service by offering, phone support and screen sharing assistance for Apple iOS, issues and programs such as iTunes and iCloud
- Consistently received high ratings for customer satisfaction, including multiple A+ surveys.
Education
Dixie Technical CollegeSt. George, UT
Technical Degree
University of UtahSalt Lake City, UT
College of Southern IdahoTwin Falls, ID
Associate of Arts
Skills
Customer Service
Problem-Solving
Attention to Detail
Time Management
Excellent Communication
Technical Support
Timeline
CUSTOMER SERVICE ASSOCIATE
SKYWEST AIRLINES
05.2023 - 05.2024
FURNITURE DELIVERY & GRAPHIC DESIGN
TOPNOTCH FINE FURNISHINGS AND DESIGN
04.2021 - 04.2022
DESIGN, MARKETING, MANAGEMENT, STEM BUSINESS SOLUTIONS
05.2019 - Current
WARDROBE CONSULTANT
MENS WEARHOUSE
02.2016 - 03.2018
AT HOME ADVISOR
APPLE, INC.
05.2013 - 05.2014
University of Utah
College of Southern Idaho
Associate of Arts
Dixie Technical College
Technical Degree
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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