Professional Summary
Overview
Work History
Education
Skills
Timeline
Work Availability
Websites
Media Design/ Development

Joseph Bosteder

SKYWEST AIRLINES
Twin Falls,ID
Joseph Bosteder
11
years of professional experience

Driven by a passion for working in a creative setting, I am a highly detail-oriented and professional individual who thrives on challenges. Possessing a charismatic demeanor and quick-learning abilities, I bring strong analytical skills and excellent customer service abilities to any role I undertake.

Work History

DESIGN, MARKETING, MANAGEMENT, STEM BUSINESS SOLUTIONS

7 Years 6 Months
05.2019 - Current
  • Applied in-depth knowledge of design fundamentals to craft superior marketing materials such as video, photo, etc
  • Designed website, layouts, templates, and distinctive branded graphics
  • Elevated clients' social media presence by crafting, managing, and optimizing platforms to boost engagement and attract more followers.

CUSTOMER SERVICE ASSOCIATE

1 Year
SKYWEST AIRLINES | 05.2023 - 05.2024
  • Provided high-quality customer service by assisting passengers with check-in, baggage handling, and boarding processes
  • Handled ticket sales, reservations, and flight changes efficiently, ensuring customer satisfaction
  • Coordinated with ramp and gate agents to ensure timely aircraft boarding and deplaning
  • Assisted in resolving customer issues & complaints, maintaining a calm and professional demeanor under pressure
  • Managed passenger logistics, including seat assignments and rebooking during delays or cancellations
  • Adhered to all airline policies and FAA regulations to ensure safety and compliance
  • Processed and tracked lost or delayed baggage claims, ensuring timely resolution for passengers.

FURNITURE DELIVERY & GRAPHIC DESIGN

1 Year
TOPNOTCH FINE FURNISHINGS AND DESIGN | 04.2021 - 04.2022
  • Provide delivery services for furniture to clients and customers, gaining their trust to open, and access their homes for deliveries when they were away
  • Conduct weekly floor redesigns and assisted efforts to strategically place vignettes requested by designers on the sales floor.

WARDROBE CONSULTANT

2 Years 1 Month
MENS WEARHOUSE | 02.2016 - 03.2018
  • Offered and a range of products, including suits off the rack, sportswear, outerwear, and accessories
  • Assisted customers with measuring, trying on, fitting, and purchasing of custom suits
  • Facilitated the set up and establishment of wedding, tuxedos and suits, while up selling accessories and package add-ons.

AT HOME ADVISOR

1 Year
APPLE, INC. | 05.2013 - 05.2014
  • Specialized in telecommunication sales of AppleCare protection plans
  • Delivered exceptional customer service by offering, phone support and screen sharing assistance for Apple iOS, issues and programs such as iTunes and iCloud
  • Consistently received high ratings for customer satisfaction, including multiple A+ surveys.

Education

Technical Degree

Dixie Technical College | St. George, UT

University of Utah | Salt Lake City, UT

Associate of Arts

College of Southern Idaho | Twin Falls, ID

Skills

Customer Service
Problem-Solving
Attention to Detail
Time Management
Excellent Communication
Technical Support

Timeline

CUSTOMER SERVICE ASSOCIATE

SKYWEST AIRLINES
05.2023 - 05.2024Read More

FURNITURE DELIVERY & GRAPHIC DESIGN

TOPNOTCH FINE FURNISHINGS AND DESIGN
04.2021 - 04.2022Read More

DESIGN, MARKETING, MANAGEMENT, STEM BUSINESS SOLUTIONS

05.2019 - CurrentRead More

WARDROBE CONSULTANT

MENS WEARHOUSE
02.2016 - 03.2018Read More

AT HOME ADVISOR

APPLE, INC.
05.2013 - 05.2014Read More

University of Utah

Read More

College of Southern Idaho

Associate of Arts
Read More

Dixie Technical College

Technical Degree
Read More

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Joseph BostederMedia Design/ Development