Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Katherine Zuniga

6730 Woodley Rd Dundalk,MD

Summary

Detail-oriented Certified Nursing Assistant that is personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education. Ready to help team achieve company goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Assistant

Galvan Tree Experts
Glen Burnie, Maryland
02.2022 - Current
  • Greeted guests in with friendliness and professionalism.
  • Worked closely with manager to provide effective assistance for specific aspects of business operation.
  • Answered incoming calls, processed requests and relayed messages to appropriate personnel.
  • Assisted manager in all aspects of business operations.
  • Communicated proactively with supervisors, immediately explained issues and teamed on appropriate solutions.

Shift Leader

Bmore Licks
Baltimore , Maryland
04.2018 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Regulated pricing, inventory count and supply during shift hours.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.

Education

Associate of Science - Nursing

Baltimore City College
05.2024

High School Diploma -

Baltimore Polytechnic Institute
Baltimore, MD
06.2019

Skills

  • Team Collaboration
  • Verbal and Written Communication
  • Task Prioritization
  • Microsoft Office
  • Organization
  • Detail-oriented
  • Time Management
  • Critical and Creative Thinking
  • Record Keeping
  • Thorough Assessments
  • Knowledge of Medical Terminology
  • Interpersonal Skills

Certification


  • Certified Nursing Assistant, Maryland Board of Nursing, #
  • CPR Certification; American Heart Association; Issued May 17, 2022, |Expires May 17, 2024
  • BLS Certification; American Heart Association; Issued May 17, 2022, |Expires May 17, 2024

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
French
Limited Working

Timeline

Assistant

Galvan Tree Experts
02.2022 - Current

Shift Leader

Bmore Licks
04.2018 - Current

Associate of Science - Nursing

Baltimore City College

High School Diploma -

Baltimore Polytechnic Institute

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Katherine Zuniga