Katherine A Galavis
Sterling,VA
Summary
Dynamic professional with a proven track record in driving operational success and enhancing customer service excellence at Matchbox restaurant. Skilled in cash handling and management, coupled with exceptional attention to detail and verbal communication. Achieved significant improvements in service levels through hands-on leadership and teamwork. Proficient in inventory restocking and committed to maintaining safety and professionalism.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Driver
School grill house
Sterling, VIRGINIA
11.2023 - 11.2024
- Maintained delivery schedules without compromising safety.
- Verified the contents of inventory loads against shipping papers.
- Followed routes assigned by dispatchers to meet delivery objectives.
- Loaded and unloaded merchandise efficiently to meet demanding route targets.
- Managed time effectively to meet tight delivery deadlines.
- Drove trucks to and from job sites to deliver supplies.
Supervisor of Operations
Matchbox restaurant
Ashburn, VIRGINIA
01.2021 - 07.2023
- Monitored temperatures of prepared food and cold-storage areas.
- Maximized service levels through hands-on leadership.
- Supervised team of employees, maintaining positive and productive atmosphere to enhance employee experience.
- Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
- Assisted cooks in preparing meals for customers according to established recipes and portion control guidelines.
Cashier
cleaner 4 less(Dry clean)
Ashburn, VIRGINIA
01.2018 - 12.2020
- Issued receipts, refunds, credits or change due to customers.
- Performed other duties as assigned by management.
- Built and maintained productive relationships with employees.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Education
Medical Assistant -
Training Center Tu Family Clinic
Falls Church, VA12-2024
High School Diploma -
Dominion Hight School
Sterling, VA06-2017
Skills
- Delivery pickup
- Order picking and processing
- Driving and transportation
- Heavy lifting
- Attention to detail
- Safe driving practices
- Verbal and written communication
- Inventory restocking
- Customer service excellence
- Professionalism and courtesy
- Proficient in [software]
- Cash register systems
- Cash handling and management
Certification
- Adult CPR/AED and Child CPR, Date completed: 9/29/2024
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Driver
School grill house
11.2023 - 11.2024
Supervisor of Operations
Matchbox restaurant
01.2021 - 07.2023
Cashier
cleaner 4 less(Dry clean)
01.2018 - 12.2020
Medical Assistant -
Training Center Tu Family Clinic
High School Diploma -
Dominion Hight School
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