Katherine A. Holland

Assisted applicants with admissions packet and served as point of contact throughout admissions process.

• Helped with graduate student interview process, orientation program and implementation of admissions policies as applications were considered and members selected.
• Reviewed all incoming applications and transcripts for the Psychology Graduate programs to verify student eligibility and compliance with admissions criteria.
• Communicated with students to explain application process and answer questions regarding the University and the specific program requirements.
• Provided clerical support to academic administration officials and admissions team.
• Utilized Salesforce daily in order to compile and analyze admissions trends and data regarding student enrollment and streamline outreach.
• Collaborated with admissions team to develop and implement strategies to improve admissions process.
• Worked closely with the Graduate School Programs for School Psychology and Applied Behavioral Analysis to recruit and mentor quality candidates.
• Effectively organized and ran events for groups of approximately 50-100 people (educational incentives, social, and philanthropic outreach) to maximize community outreach opportunities and student involvement.
• Managed admissions processes for incoming students, promptly collecting and processing necessary documents.
• Performed document filing, bookkeeping, and faxing for busy student admissions office.
• Evaluated student transcripts to identify applicable transfer credits.
• Completed admissions duties with timeliness and accuracy.

• Implemented and designed Behavioral Analysis therapy programming for case load of 38 students.
• Oversaw data collection from behavioral support staff and compiled into analytic reports for other members of the care team to be informed on.
• Helped to educate parents and guardians on different behavioral techniques to redirect undesired behaviors.
• Attended IEP meetings with other members of the care staff to work together on comprehensive care programs.
• Worked mostly with dual diagnoses and nonverbal clients.
• Oversaw proactive crisis intervention training for campus employees.
• Created and implemented department support framework to address strategic goals.
• Crafted Behavioral Intervention Plans for individual students.
• Partnered with administrative leadership to improve discipline practices based on data findings.

• Administered and charted formal assessments for mental status (BIMS) to evaluate and monitor cognition and potential decline in patients.
• Helped patients and families understand medical literature and palliative care options that were available to them.
• Scheduled, organized, facilitated and charted patient care conferences with each member of the medical care team, the patient, and their families.
• Responsible for auditing the psychotropic medication charts against the original patient care plan with the Psychiatrist and Psychologist to ensure and promote quality care.
• Assisted family members and patients with understanding insurance issues.
• Provided additional supportive staff and clerical work.
• Detailed residents' medical and social needs for personnel and arranged for appropriate services.
• Completed comprehensive psychosocial evaluations for new residents to identify needs and strengths.
• Coordinated referrals to community services to help clients obtain needed support: hospice, transportation services, physical therapy, and specialist visits,.
• Managed residential discharges for facility and coordinated after-care activities.
• Protected clients' health information with strict protocols focused on controlling access to confidential information.
• Facilitated communication between clients and other service providers.
• Managed an average of over 100 incoming calls, emails, and faxes per day from patient care teams, families, and other providers.