Katherine Angel
Oklahoma City,OK
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Great team player to make a positive work environment to succeed within the company and build wonderful relationship and rapport with customers.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Lead Project Manager
Angel Roofing LLC
03.2022 - 10.2024
- Streamlined project timelines by implementing efficient scheduling and resource allocation strategies.
- Enhanced team collaboration for successful project outcomes by fostering open communication and feedback channels.
- Managed cross-functional teams to achieve project milestones, ensuring timely delivery of high-quality products.
- Led the development of comprehensive project plans, incorporating scope definition, risk mitigation strategies, and budgeting considerations.
- Improved overall client satisfaction with clear communication, consistent status updates, and proactive issue resolution.
- Ensured seamless project transitions through meticulous documentation practices and thorough knowledge transfer sessions.
- Optimized resource utilization for maximal efficiency across multiple projects simultaneously while maintaining quality standards.
- Established strong relationships with clients through transparent communication practices and exceptional rapport-building skills.
- Delivered projects within budget constraints by identifying cost-saving opportunities through effective vendor negotiation and resource management.
Personal Banker
IBC Bank
08.2021 - 09.2021
- Improved customer satisfaction by providing personalized banking solutions and exceptional service.
- Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
- Enhanced client retention with proactive follow-ups and timely resolution of account issues.
- Streamlined daily operations, ensuring accurate transaction processing and efficient customer service delivery.
- Boosted sales of bank products through effective cross-selling and up-selling techniques.
- Collaborated with branch team members to achieve monthly sales targets and improve overall performance.
Door Knocker
Angel Gutter And Paint LLC
07.2018 - 06.2020
- Increased customer engagement by effectively presenting and explaining product features to potential clients..
- Expanded client base through successful referrals from satisfied customers after providing exceptional service.
- Elevated brand awareness within assigned areas by consistently delivering informative product presentations tailored to each prospect''s needs.
- Improved communication skills by professionally interacting with a diverse range of individuals daily.
- Enhanced company reputation, establishing rapport with potential customers and addressing their inquiries promptly.
Education
High School Diploma -
Mustang High School
Mustang, OK05.2020
Skills
- Cross-functional Coordination
- Problem Solving
- Adaptability
- Time Management
- Decision Making
- Task Prioritization
- Contract Negotiation
- Project Planning
- Phone and Email Etiquette
- Relationship Building
- Detail Oriented
Certification
- Public notary
Commission number #20008252
- Xactimate beginner
Languages
Spanish
Limited Working
Timeline
Lead Project Manager
Angel Roofing LLC
03.2022 - 10.2024
Personal Banker
IBC Bank
08.2021 - 09.2021
Door Knocker
Angel Gutter And Paint LLC
07.2018 - 06.2020
High School Diploma -
Mustang High School
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