KATHERINE E CASQUETE
Summary
Bilingual, Liberal Arts & Science graduate from Hostos Community College, highly motivated and eager to learn new things. Ability to receive as well as give well-organized and informative training to fellow partners. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Server
margaritaville restaurant
- Current
- Warmly greet guests, anticipate needs, and remain available throughout the dining experience
- Embrace adaptability through daily and seasonal traffic
- Strategically manage service requirements for 6 tables throughout.
Cocktail Server
Rabbit Hole Timesquare
08.2023 - Current
- Enhanced customer experience by efficiently taking and delivering drink orders, providing excellent service.
- Increased repeat clientele by building rapport with patrons and anticipating their preferences.
- Maintained a clean and organized bar area for optimal efficiency during busy shifts.
- Managed cash transactions accurately, ensuring proper handling of payments and tips.
- Showcased extensive knowledge of cocktail menus, confidently answering questions and making recommendations to suit individual preferences.
BARTENDER/HOSTESS
BILLS TOWNHOUSE
01.2018 - 01.2020
- Greet incoming and departing Guests warmly escort them to assigned dining area
- Answer incoming calls to the restaurant and provide appropriate service
- Served bar and restaurant patrons ordered drinks, including beer, wine, liquors, and mixed beverages
- Kept the bar area safe, clean, and well-stocked throughout each working shift.
BARISTA
STARBUCKS
01.2015 - 01.2018
- Skilled in maintaining a calm demeanor during periods of high customer volume by ensuring consistent and constant customer services
- Act with integrity, honesty and knowledge that promote the culture, values and mission
- Ability to educate customers about different coffee blending methods and providing them with suggestions according to their individual tastes.
Education
ASSOCIATES DEGREE IN LIBERAL ARTS & SCIENCE -
HOSTOS COMMUNITY COLLEGE
BRONX, NEW YORK12.2016
HIGH SCHOOL DIPLOMA -
ALL CITY LEADERSHIP ACADEMY
BROOKLYN, NEW YORK01.2011
Skills
- Flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent projects Innovative problem-solver who can generate workable solutions and resolve complaints Positive Attitude, Cleanliness Standards
- Infant Care, private nanny, Light Housekeeping, Activity Planning, Schedule Management, Social Integration, Creative Activity Planning
Timeline
Cocktail Server
Rabbit Hole Timesquare
08.2023 - Current
BARTENDER/HOSTESS
BILLS TOWNHOUSE
01.2018 - 01.2020
BARISTA
STARBUCKS
01.2015 - 01.2018
Server
margaritaville restaurant
- Current
ASSOCIATES DEGREE IN LIBERAL ARTS & SCIENCE -
HOSTOS COMMUNITY COLLEGE
HIGH SCHOOL DIPLOMA -
ALL CITY LEADERSHIP ACADEMY
References
available upon request
References
available upon request