Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Katherine Contreras

Puyallup,WA - Washington

Summary

Hardworking Environmental Services Housekeeper with background in medical housekeeping services and strong work ethic. Managed housekeeping team in large hospital complex for [Number] years. Excellent communications skills and high cleanliness standards leading to outstanding results.

Overview

7
7
years of professional experience

Work History

Environmental Services Housekeeper

Seattle Childrens Hopsital
Seattle, WA
05.2021 - 10.2021
  • Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards and other harmful substances.
  • Cleaned and disinfected patient exam rooms, surgery suites and common areas to promote sanitary treatment and services environment.
  • Emptied trash cans and recycling bins to promote clean, sanitary environment and reduce odors and debris.
  • Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
  • Interacted with hospital staff, patients and families to demonstrate good customer service techniques.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Practiced established infection control methods to reduce risks to patients, families and medical staff.
  • Verified cleanliness and organization of storage areas and carts.

Housekeeping Supervisor

Merrill Garden
Burien , WA - Washington
01.2019 - 04.2021
  • Communicated repair needs to maintenance staff.
  • Worked with front desk to respond promptly to all guest requests.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Evaluated employee performance and developed improvement plans.
  • Adhered to safety protocols by enforcing proper equipment usage.

Housekeeper

El Dorado West Retirament Home
Burien, WA - Washington
05.2014 - 04.2018
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Verified cleanliness and organization of storage areas and carts.
  • Documented and reported necessary facility and building repairs observed.
  • Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms.

Education

No Degree -

Westmont High School
Campbell, CA

Skills

  • Team Support and Collaboration
  • Trash Collection and Disposal
  • COVID-19 Safety Procedures
  • Wall and Ceiling Cleaning
  • Room and Public Space Cleaning
  • Hazardous Chemicals
  • Guest Service and Support
  • Environmental Planning
  • Daily Progress Reports
  • Room Sanitization
  • Equipment Disinfection
  • Hospital Standards

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Environmental Services Housekeeper

Seattle Childrens Hopsital
05.2021 - 10.2021

Housekeeping Supervisor

Merrill Garden
01.2019 - 04.2021

Housekeeper

El Dorado West Retirament Home
05.2014 - 04.2018

No Degree -

Westmont High School

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Katherine Contreras