Katherine G Boscan

• Assist passengers requiring wheelchair support from arrival through departure or vice versa.
• Escort passengers to/from check-in counters, security, boarding gates, and baggage claim.
• Communicate clearly and compassionately with passengers to understand and meet their needs.
• Operate wheelchairs and other mobility-assistance devices safely and efficiently.
• Coordinate with airline staff and other airport personnel to ensure timely boarding and deplaning.
• Maintain cleanliness and functionality of wheelchair equipment.
• Complete necessary documentation for assistance provided.
• Follow all safety and security procedures in accordance with airport and company policies.

• Assisted in loading and unloading materials and equipment at job sites.
• Operated hand and power tools to complete construction tasks.
• Maintained clean and organized work areas to ensure safety compliance.
• Transported heavy materials using forklifts, wheelbarrows, and pallet jacks.

• Oversee daily store operations (open/close procedures, workflow).
• Monitor inventory levels for parts and accessories.
• Ensure repairs are completed efficiently and correctly.
• Supervise technicians and sales staff.
• Handle escalated customer complaints or complex repair cases.
• Maintain positive relationships with repeat customers and corporate clients.
• Order and track parts and tools from suppliers.
• Conduct regular stock counts and manage reordering.
• Keep records of damaged or returned parts.
• Monitor daily sales and expenses.
• Ensure cash register and payment systems are reconciled.
• Prepare payroll payments for employees and payments to suppliers as well.
• Review repair work for quality and accuracy.
• Ensure compliance with industry standards and warranties.
• Set repair pricing based on labor and parts.
• Make inventories, organize merchandise and place orders for national and international suppliers.

• Customer service at the counter and online sales.
• Inventory replacement and control.
• Preparation of orders for internal and external shipments on the

country.

• Billing.

• Oversee daily administrative tasks to keep the office running smoothly.
• Maintain office supplies and equipment.
• Manage office filing systems, both digital and physical (e.g., client records, policy documents).
• Coordinate schedules, meetings, and calendars between agents and firm managers.
• Handle client inquiries and make sure that they have the correct information in real time.
• Timely follow-ups on claims, policy renewals, and documentation.
• Ensure all paperwork complies with insurance regulations and privacy laws.
• Organize and audit client files for accuracy and completeness.
• Assist with licensing and continuing education tracking for agents.
• Process invoices, receipts, and office expenses.
• Prepare reports for management (e.g., productivity, expenses, or client volume).
• Monitor billing, commissions, and premium payments as needed.
• Coordinate between the agency and insurance carriers or vendors.
• Promote a positive and organized work environment.
• Plan staff meetings, events, or training sessions.
• Enforce company policies and maintain professional standards.

• Evaluate insurance applications and supporting documents.
• Recommend acceptance, modification, or rejection of applications.
• Suggest terms, premiums, exclusions, or conditions based on risk level.
• Maintain detailed and accurate records of underwriting decisions.
• Ensure documentation is complete and compliant with legal and company policies.
• Update and organize digital records in underwriting systems.