Summary
Overview
Work History
Education
Skills
Certification
Awards
Publications
Volunteer Experience
Extracurricular Activities
Shadowing Experience
Research
Languages
Timeline
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Katherine H. Le

Redwood City

Summary

Accomplished Medical Assistant with extensive experience at UCSF Health, adept at clinical documentation and patient care coordination. Proven ability to enhance workflows and support multidisciplinary teams. Demonstrated expertise in equipment troubleshooting and effective communication, contributing to improved patient outcomes. Successfully managed high-volume clinics, showcasing adaptability and strong clinical judgment.

Overview

11
11
years of professional experience
4
4
Certifications

Work History

Hospital Assistant III (Medical Assistant)

UCSF Health Redwood Shores Specialty Clinics
Redwood City
06.2025 - Current
  • Work closely with providers in high-volume, multidisciplinary clinic serving Otolaryngology, Head and Neck Surgery, Urology, and Orthopedics
  • Collect patient medical history, vital signs, perform bladder scans, and manage electronic health records in EPIC
  • Assist with in-office procedures: laryngoscopies, turbinate reductions, meatoplasties, sclerotherapy, PRP injections, therapeutic Botox, intratympanic steroid injections, urodynamic studies
  • Deepened understanding of surgical and non-surgical patient care across all age groups

Hospital Assistant III (Medical Assistant)

UCSF Health Bayfront Specialty Clinics
San Francisco
02.2025 - 06.2025
  • Supported high-volume departments: Urology, Otolaryngology, Head and Neck Surgery, Neurosurgery, Gastroenterology, and Hepatology
  • Prepared exam rooms and surgical equipment according to strict infection control standards
  • Demonstrated in-depth knowledge of clinic workflows, protocols, and equipment through hands-on collaboration with MDs, NPs, RNs, LVNs, and MAs
  • Accurately documented vitals, intake information, patient history, and updates in APeX (EPIC)
  • Acted as liaison between patients, providers, and care teams, providing culturally sensitive communication
  • Floated between five high-acuity specialty clinics, demonstrating adaptability and strong clinical judgment

Hospital Assistant III (Medical Assistant)

UCSF Health Cardiovascular Care and Prevention Center
San Francisco
10.2024 - 01.2025
  • Maintained, calibrated, and troubleshot cardiology-specific equipment including EKG and echocardiogram machines
  • Performed EKGs under physician supervision for cardiology patients with complex cardiovascular conditions
  • Accurately measured and documented vital signs in patients with chronic heart failure, coronary artery disease, and arrhythmias
  • Gained expertise in cardiac monitoring, medication management, and pre/post-operative care

Back Office Medical Assistant

Malibu Urgent Care
Malibu
07.2021 - 09.2024
  • Obtained patient history and vital signs; provided wound care, injections, splinting, nebulizer treatments
  • Performed phlebotomy to run in-house labs and calculated medication dosages
  • Assisted physician with procedures: abscess incision & drainage, closed fracture reductions, laceration repairs, IV insertions, cryosurgery

Front Office Medical Assistant

Malibu Urgent Care
Malibu
06.2021 - 09.2024
  • Greeted and triaged patients with professionalism and empathy, ensuring HIPAA compliance
  • Performed billing and coding tasks; served as liaison between patients and providers
  • Provided patient education about procedures, tests, and medications

Clinical Care Partner/CNA

Cedars-Sinai Medical Center Universal Unit
Los Angeles
08.2023 - 09.2023
  • Cared for organ transplant and acute care patients in high-acuity setting
  • Monitored vitals, performed electrocardiograms, connected patients to X3 cardiac monitors
  • Supported nurses during bedside procedures including wound care and tracheostomy care
  • Ensured timely and accurate updates to patient records through Epic EMR, adhering to HIPAA standards

Clinical Care Partner/CNA

UCLA Ronald Reagan Emergency Department
Los Angeles
05.2023 - 06.2023
  • Worked in Level 1 Trauma Center and Emergency Room
  • Assisted physicians and nurses with bedside procedures: conscious sedation, central line placement, fracture reductions, lumbar puncture, paracentesis, thoracentesis, laceration repair, abscess incision and drainage
  • Performed wound care, dressing application, and splinting extremities
  • Enhanced clinical skills in high-stakes emergency environment

Residential Advisor

Pepperdine University Housing and Residential Life
Malibu
08.2021 - 04.2022
  • Managed diverse community of 340 students; created inclusive environment, organized events
  • Served on Residential Emergency Response Team, responsible for 24/7 emergency response
  • Developed leadership skills, clear communication, emotional discernment, and problem-solving abilities

Dental Assistant/Front Desk Assistant

AAA Dental Care
Milpitas
03.2021 - 06.2021
  • Assisted with X-rays and dental procedures; communicated with insurance on behalf of provider
  • Performed billing for services and managed patient scheduling

Certified Nurse Assistant Trainee

Mission Skilled Nursing Facility and Subacute Center
San Jose
07.2019 - 08.2019
  • Assisted with patient care: bathing, grooming, feeding, obtaining vitals, mobility assistance
  • Learned vital signs monitoring, patient documentation, and effective healthcare team communication

Front Desk Receptionist

Alliance Family Chiropractic
Milpitas
05.2015 - 06.2018
  • Provided bilingual support in English and Vietnamese; managed appointment bookings and patient intake
  • Developed organizational and communication skills in bilingual healthcare environment

Education

Post-Baccalaureate Coursework - Organic Chemistry I & Laboratory, Epidemiology

University of California, San Diego Extension
San Diego, CA
11.2025

Post-Baccalaureate Coursework - Essential Human Anatomy & Physiology I & II with Labs

Geneva College
Pennsylvania
08.2024

Post-Baccalaureate Coursework - Biochemistry, Introduction to Human Anatomy with Lab, Introductory Microbiology, Statistics

University of California, Los Angeles Extension
Los Angeles, CA
06.2024

Medical Terminology Course -

University of San Diego
San Diego, CA
06.2024

Bachelor of Arts - Biology

Pepperdine University
Malibu, CA
04.2022

Study Abroad Program -

Pepperdine University
London, England

Certified Nursing Assistant Program -

South Bay School of Nursing
San Jose, CA

Skills

  • Cell culturing
  • COVID-19 testing
  • Electrocardiogram collection
  • Vital sign assessment
  • Wound management
  • IM and SQ injections
  • TB testing
  • Phlebotomy techniques
  • Specimen collection and handling
  • Bladder scanning
  • Post-void residual measurement
  • Uroflowmetry assessment
  • Scope sanitation and transport
  • Clinical documentation
  • Medical terminology proficiency
  • Team collaboration skills
  • Laboratory techniques expertise
  • Equipment troubleshooting skills
  • Patient care coordination
  • Infection control protocols
  • Emergency preparedness planning
  • Multitasking ability
  • Analytical thinking skills
  • Medical charting proficiency
  • Effective communication skills

Certification

Certified Medical Assistant, California Certifying Board for Medical Assistants (CCBMA) #24-0719 Issue Date: October 15, 2024 Valid Until: October 31, 2029

Awards

  • California State Assembly Certificate of Appreciation, April, 2018, Presented by The Honorable Ash Kalra for Leadership and Community Outreach, recognizing commitment to educational advancement of youth and San Jose Community through volunteer teaching.
  • Institutional Scholarships (6), Received six scholarships during academic career (Fall 2018 - Spring 2022): Jeanne Cox Brady Endowed Scholarship, Marguerite Meagher Endowed Scholarship, Martha T. Norman Endowed Scholarship, Sarah Bryanne Welbaum Family Scholarship, Shelly R. Ngo Endowed Scholarship, The Brenda Henry Scholarship

Publications

Decline in conspecific aggression of invasive Procambarus clarkii as a result of swimmeret and androgenic gland removal, D. Rizzo, D. Addison, K. Le, Academic Year Undergraduate Research Initiative, 03/19/19, Seaver College

Volunteer Experience

  • Adult Literacy Volunteer Tutor, 04/2025 to Present, Adult Learning San Mateo County Libraries, Redwood City, CA, Araceli Efigenio, MSW, learning@smcl.org

Teach English and basic literacy skills to non-English speaking adults and those with limited literacy, Work one-on-one and in small groups with students from various countries, Enhanced cultural competency through interactions with immigrant populations, Help students achieve goals for employment and navigating healthcare

  • Volunteer, 03/2025 to Present, Hope's Corner, Mountain View, CA, Priscilla Vasconcelos, (650) 254-1450, pvasconcelos@hopes-corner.org

Provide essential services to houseless and underserved populations, Assist with meal service, manage shower and laundry program, distribute supplies, Developed cultural competency working with individuals experiencing homelessness, substance abuse, or mental health challenges

  • Crisis Counselor, 01-2023-06/2023, National Crisis Text Line, Remote

Provided crisis intervention support via text messaging, Supported individuals facing mental health crises, housing insecurity, and other emergencies

  • Volunteer, 11/2020-04/2022, American Red Cross Blood Drives, Pepperdine University, Malibu, CA, Lauren Liu, (909) 536-5979, laurenliu77@gmail.com

Volunteered for six blood drives; registered donors, assisted with pre-donation screening, provided post-donation care, Reinforced commitment to community health initiatives

  • Volunteer ESL Teacher, 02/2015-05/2017, San Jose Alliance Church, San Jose, CA, 4, 400, Grace Pham, MSW, (408) 610-0988, grace1pham@gmail.com

Taught English to immigrant community, primarily Vietnamese and Spanish-speaking individuals, Developed lesson plans to meet diverse needs; organized community events promoting cultural exchange, Deepened understanding of challenges faced by immigrant families

  • Mentor and Camp Counselor, 08/2015-04/2017, Bridges Community Church, Fremont, CA, Angela Sparks, (510) 651-2030

Provided one-on-one and group mentoring focused on emotional well-being, Developed strong leadership and problem-solving skills

  • Volunteer Construction Worker and English Teacher, 08/2015, Bridges Community Church Mission Trip, Tijuana, Mexico, Bessie Park, (510) 651-2030

Taught English to local community; participated in home and community facility renovation

  • Volunteer English Teacher and Medical Staff, 05/2016-06/2016, Awana International Mission Trip, Mũi Né, Vietnam, Linh Nichols, (630) 213-2000

Taught English to youth; provided medical care including medication administration, wound care, health education, Developed strong communication and health education skills in resource-limited settings

  • Volunteer ESL, Art, and Math Teacher, 08/2017, Seeds, Mae Sot, Thailand, Marcus Martinez, +66 93 193 6074

Delivered engaging English lessons; fostered positive and inclusive environment, Developed adaptability and cross-cultural communication skills

  • Volunteer Dance Instructor & Art/Science Teacher, 01/2018-05/2018, Guadalupe Elementary School & G.W. Hellyer Elementary School, San Jose, CA, Cindy Nordi, (408) 826-2949

Created and developed dance, art, and science lessons for elementary students, Engaged with parents and school community to promote arts and science education

Extracurricular Activities

  • Active Member & Executive Board Member, 09/2020-04/2022, Beta Psi Omega Natural Science Fraternity, Pepperdine University, CA, Donna Nofziger, PhD, (310) 506-4193, donna.nofziger.plank@pepperdine.edu

Elected to executive board; coordinated events, managed communication, facilitated collaboration, Organized professional development workshops, community service initiatives, and networking events

 

  • Active Member, 09/2021-04/2022, Women in STEM Club, Pepperdine University, CA

Participated in activities fostering professional development, mentorship, and community building, Promoted inclusivity and equity in healthcare and STEM fields 

  • Active Member, 09/2021-04/2022, Pepperdine Feminist Club, Pepperdine University, CA

Engaged in discussions and initiatives focused on gender equality and women's rights, Strengthened commitment to promoting inclusivity and empowerment

Shadowing Experience

  • Perfusion Shadowing - CABG Procedure, 11/12/25, UCSF Health Parnassus, San Francisco, CA, Staff Perfusionist: Jennifer Lee, (949) 838-7374, jennifer010lee@gmail.com

Shadowed perfusionist during coronary artery bypass graft on 67-year-old male patient, Observed saphenous vein harvesting and full sternotomy performed by Dr. Teng Lee, 

  • Perfusion Shadowing - Dual Valve Replacement, 11/17/2025, UCSF Health Parnassus, San Francisco, CA Staff Perfusionist: Michelle Chambless, (425) 341-6260

Shadowed perfusionist during dual valve replacement on 58 year-old male patient by Dr. Tobias Deuse with student perfusionist Polly D.

Research

Student Researcher, 08/2018-12/2018, Pepperdine University, Malibu, CA, Lee Kats, PhD, (310) 506-4501, lee.kats@pepperdine.edu, 

Collaborated on research project involving extensive data collection and analysis, Presented research on 'Decline in conspecific aggression of invasive P. clarkii' at Seaver College Research and Scholarly Achievement Symposium, Enhanced public speaking and presentation skills

Languages

Vietnamese
Professional

Timeline

Hospital Assistant III (Medical Assistant)

UCSF Health Redwood Shores Specialty Clinics
06.2025 - Current

Hospital Assistant III (Medical Assistant)

UCSF Health Bayfront Specialty Clinics
02.2025 - 06.2025

Hospital Assistant III (Medical Assistant)

UCSF Health Cardiovascular Care and Prevention Center
10.2024 - 01.2025

Clinical Care Partner/CNA

Cedars-Sinai Medical Center Universal Unit
08.2023 - 09.2023

Clinical Care Partner/CNA

UCLA Ronald Reagan Emergency Department
05.2023 - 06.2023

Residential Advisor

Pepperdine University Housing and Residential Life
08.2021 - 04.2022

Back Office Medical Assistant

Malibu Urgent Care
07.2021 - 09.2024

Front Office Medical Assistant

Malibu Urgent Care
06.2021 - 09.2024

Dental Assistant/Front Desk Assistant

AAA Dental Care
03.2021 - 06.2021

Certified Nurse Assistant Trainee

Mission Skilled Nursing Facility and Subacute Center
07.2019 - 08.2019

Front Desk Receptionist

Alliance Family Chiropractic
05.2015 - 06.2018

Post-Baccalaureate Coursework - Organic Chemistry I & Laboratory, Epidemiology

University of California, San Diego Extension

Post-Baccalaureate Coursework - Essential Human Anatomy & Physiology I & II with Labs

Geneva College

Post-Baccalaureate Coursework - Biochemistry, Introduction to Human Anatomy with Lab, Introductory Microbiology, Statistics

University of California, Los Angeles Extension

Medical Terminology Course -

University of San Diego

Bachelor of Arts - Biology

Pepperdine University

Study Abroad Program -

Pepperdine University

Certified Nursing Assistant Program -

South Bay School of Nursing