Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Additional Information
Hobbies and Interests
Timeline
Generic
Katherine Hope Schmidt

Katherine Hope Schmidt

Fort Worth,TX

Summary

Experienced professional with a proven track record in customer service, sales, and client relations across real estate, healthcare, and market sectors. Skilled in patient care, conflict resolution, and decision-making in high-pressure environments. Background in office management and business marketing, enhancing customer experiences and driving positive outcomes. Recognized for adaptability, time management, and fostering positive workplace environments. Dedicated to delivering exceptional communication, ensuring customer satisfaction, and contributing to team success.

Overview

20
20
years of professional experience
3
3
Certification

Work History

Licensed Professional Realtor

6th Avenue Homes
07.2024 - Current
  • Organized open house events which served as an effective way of introducing new listings into the marketplace
  • Provided excellent customer service to clients throughout the entire real estate transaction process
  • Developed strong relationships with clients to provide exceptional customer service in a timely manner
  • Provided guidance throughout the entire home buying process from start to finish including negotiations, inspections and closing
  • Demonstrated excellent communication skills, both written and verbal, when interacting with clients, colleagues, and other professionals in the industry
  • Advised clients on market conditions, prices, mortgages, legal requirements, and related matters
  • Resolved issues and conflicts during purchase or sale of real estate property
  • Networked with community leaders, attorneys, and lenders to develop industry contacts
  • Utilized social media platforms such as Facebook and Twitter to promote properties for sale or rent

Licensed Professional Realtor

Berkshire Hathaway HomeServices Premier Properties
08.2023 - 05.2024
  • Executed strategic hosting of open houses for promoting fresh real estate opportunities.
  • Secured advantageous property agreements, enhancing client confidence.
  • Implemented inventive online marketing strategies for increased property awareness.
  • Coordinated effectively with key parties to streamline transactional processes.
  • Displayed effective written and verbal skills while collaborating with clients, team members, and other professionals.
  • Guided clients through understanding prices, market conditions, and necessary legal considerations.
  • Provided solutions for challenges encountered in real estate dealings.
  • Established connections with key figures including community leaders, attorneys, and lenders.
  • Employed platforms like Facebook and Instagram to enhance property visibility for sales and rentals.

Professional Pet Caregiver, Business Owner

Kat's Cowtown Critter Care
01.2018 - 02.2020
  • Provided personalized pet care, enhancing client trust and satisfaction
  • Expanded client base through attentive service and regular updates, leading to repeat bookings
  • Meticulously administered medications and followed specific care instructions, ensuring optimal health and comfort for diverse pets
  • Worked closely with pets and pet owners to understand and meet specific care requirements, resulting in high client satisfaction and increased repeat bookings
  • Provided personalized pet care, enhancing client trust and satisfaction - boarding, day care, pop-ins, walks, grooming, etc
  • Took initiative to develop innovative ways of promoting small business through social media campaigns and events in the local community
  • Provided daily care for animals, including cleaning, exercise, feeding, playtime, potty-time, etc
  • Helped with emergency response and disaster preparedness planning, ensuring the safety and well-being of animals in the event of an emergency

Live-Out Nanny

Care.com
10.2017 - 04.2018
  • Ensured child safety and growth through structured routines and educational activities
  • Maintained a nurturing environment, enhancing children's independence
  • Established strong parent partnerships through regular communication, providing updates on milestones and collaborating on care strategies
  • Designed diverse, interest-driven learning experiences to stimulate holistic development, adapting activities to each child's unique needs
  • Cultivated a growth-oriented atmosphere, balancing safety with developmental challenges to achieve measurable progress in children's skills
  • Fostered child development through tailored activities, maintaining open communication with parents to align care strategies and celebrate milestones
  • Prepared nutritious meals according to dietary restrictions or allergies; served snacks between meals as requested by parents
  • Adapted quickly to new environments and situations; displayed flexibility when dealing with unexpected circumstances
  • Maintained a consistent level of energy throughout the day by engaging with the children in various activities both indoors and outdoors
  • Kept detailed records of daily activities along with any changes made in routine or behavior patterns which could be shared with parents upon request
  • Accurately followed instructions regarding daily routines, discipline strategies, meal preparation and housekeeping duties

Barista, Cashier, Salesperson

Starbucks
11.2016 - 01.2018
  • Crafted quality beverages, enhancing satisfaction and loyalty through consistent service
  • Operated cash registers efficiently, improving transaction accuracy and reducing wait times
  • Collaborated with team during peak times, ensuring smooth service and minimal delays
  • Recommended menu items, boosting sales and creating a welcoming atmosphere
  • Optimized beverage preparation processes, reducing customer wait times and enhancing overall service efficiency during peak hours
  • Coordinated with team members to streamline workflow during high-traffic periods, ensuring seamless customer service and minimal delays
  • Analyzed customer preferences to provide tailored recommendations, enhancing the overall customer experience and fostering loyalty
  • Exhibited excellent communication skills while interacting with customers and coworkers in a professional manner
  • Demonstrated ability to work collaboratively with customers and colleagues to create a positive customer experience

Certified Nurse Aide

Frankston Health Care Center
07.2015 - 11.2016
  • Collaborated with healthcare teams to develop personalized care plans in all units - hospice, nursing home area, and assisted living
  • Meticulously tracked vital signs and maintained precise patient records, contributing to coordinated care delivery and improved patient outcomes
  • Optimized patient comfort and care quality through attentive assistance with daily activities, directly impacting overall patient contentment
  • Administered life saving procedures such as CPR when needed
  • Promptly responded to emergency situations following established protocols for medical emergencies
  • Demonstrated knowledge of infection control policies and procedures while providing direct patient care
  • Developed positive relationships with patients by displaying compassion and empathy towards their needs
  • Provided emotional support for residents who are dealing with end-of-life issues or terminal illness
  • Provided quality patient care to a diverse population of elderly and disabled individuals in a long-term care setting

Food Server, Waitress, FOH Staff Trainer

The Potpourri House
01.2015 - 10.2016
  • Provided attentive service, enhancing guest satisfaction in a busy family restaurant
  • Coordinated with kitchen staff to ensure prompt service and accurate orders
  • Implemented training programs for new staff, improving team efficiency
  • Managed diverse roles, ensuring seamless operations and guest satisfaction
  • Maintained cleanliness and presentation, contributing to a welcoming environment
  • Excelled in diverse roles, from server to shift manager, enhancing guest experiences and streamlining operations in a high-volume restaurant setting

Executive Sous Chef

Mijo's Fusion
11.2012 - 07.2014
  • Company Overview: Streamlined workflows to improve kitchen efficiency, reducing prep times and boosting coordination
  • Created innovative fusion recipes, enhancing restaurant reputation and attracting diverse clientele
  • Conducted cost analysis to optimize menu pricing, increasing profit margins and reducing waste
  • Maintained top health scores by upholding safety protocols and ensuring kitchen hygiene
  • Mentored junior chefs and implemented cross-training programs, fostering a cohesive kitchen environment and enhancing team versatility
  • Streamlined workflows to improve kitchen efficiency, reducing prep times and boosting coordination

Education

Licensed Real Estate Sales Agent -

Purvis Real Estate Training
Fort Worth, TX
06.2022

Certified Nursing Aide - Nursing

Tyler Junior College
Tyler, Texas
05.2015

Certified Culinarian -

The Culinary School of Fort Worth
Fort Worth, TX
08.2012

High School Diploma -

Arlington Heights High School
Fort Worth, TX
12.2006

Skills

  • Customer Experience Enhancement
  • Collaborative Teamwork
  • Creative Problem-Solving
  • High-Volume Order Fulfillment
  • Client Relationship Management
  • Data-Driven Insights
  • Quick Adaptation and Learning skills
  • Operational Efficiency
  • Brand Development
  • Customer Engagement
  • Cross-Functional Collaboration
  • Written and Oral Communication
  • Team Player Attitude
  • Extensive People Skills
  • Conflict Management and Resolution
  • Empathy
  • Compassion
  • Attentiveness & Strong Active Listening Skills
  • Relationship & Trust Building with Client Management and Workplace Relationships
  • Analytical & Critical Thinking
  • Sales Expertise
  • Debt Management & Risk Assessment
  • Budgeting Advice, Wealth Management, Financial Investment Forcasting & Longterm Financial Planning
  • Market Analysis, Knowledge & Forecasting
  • Equity Research and Loans
  • Real Estate Investment
  • Special Needs Planning - Divorce, Death and Crisis Intervention and Management
  • Lead Generation, Growth and CRM's
  • Verbal and Written Communication
  • Conflict Resolution & Stress Management
  • Ethical Judgment & Honor System
  • Field Research & Information Presentation
  • Sales and Marketing Strategies & Expertise

Affiliations

Greater Fort Worth Association of REALTORS®


Texas Association of REALTORS®


National Association of REALTORS®


Historic Fort Worth


Fairmount Neighborhood Association


Near Southside Incorporated

Certification

Texas Food Handlers License

Aug 2024 - Present

City of Fort Worth Childcare Training


Adult, Child, and Baby First Aid/CPR/AED

Aug 2024 - Present

American Red Cross


Bloodborn Pathogens Certification

Aug 2024 - Present

City of Fort Worth Childcare Training

Additional Information

Katherine "Kat" Hope Schmidt is a dynamic professional and dedicated family-oriented individual based in Fort Worth, TX. With a rich background spanning client relationship management, sales, caregiving, and community engagement, she thrives on building meaningful connections and exceeding expectations. As a licensed realtor and former business owner, Kat's entrepreneurial spirit is matched by her creativity and organizational skills. She is a passionate gardener, nurturing plants for farm-to-table meals, and finds joy in artistic pursuits like oil painting and playing musical instruments. A devoted mother to two children, Kat also fosters animals, showcasing her compassion and commitment to care. Her strong sense of community in the Fairmount/Near Southside Districts and her love for nature, learning, and creative exploration define her multifaceted life.

Hobbies and Interests

Gardening & Cooking: Passionate about growing organic produce and preparing farm-to-table meals for family and friends.


Creative Arts: Skilled in oil painting, sketching, and playing musical instruments, including piano, guitar, and harmonica.


Outdoor Activities: Enjoy hiking and camping, embracing nature and its restorative qualities.


Community Building: Actively involved in fostering a strong sense of community in the Fairmount/Near Southside Districts.

Timeline

Licensed Professional Realtor

6th Avenue Homes
07.2024 - Current

Licensed Professional Realtor

Berkshire Hathaway HomeServices Premier Properties
08.2023 - 05.2024

Professional Pet Caregiver, Business Owner

Kat's Cowtown Critter Care
01.2018 - 02.2020

Live-Out Nanny

Care.com
10.2017 - 04.2018

Barista, Cashier, Salesperson

Starbucks
11.2016 - 01.2018

Certified Nurse Aide

Frankston Health Care Center
07.2015 - 11.2016

Food Server, Waitress, FOH Staff Trainer

The Potpourri House
01.2015 - 10.2016

Executive Sous Chef

Mijo's Fusion
11.2012 - 07.2014

Licensed Real Estate Sales Agent -

Purvis Real Estate Training

Certified Nursing Aide - Nursing

Tyler Junior College

Certified Culinarian -

The Culinary School of Fort Worth

High School Diploma -

Arlington Heights High School

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