Katherine J. Ramirez
Concord,NC
Summary
Highly motivated and committed medical assistant with a proven history of superior performance at individual, team, and organizational levels. Multitasks and prioritizes workloads with little or no supervision, bringing a detail-oriented approach. Experienced in medical regulations and policies, offering a strong dedication to informed patient care, administrative excellence, and confidentiality. Organized and dependable, successful at managing multiple priorities with a positive attitude. Willing to take on added responsibilities to meet team goals in a deadline-driven environment. Seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving abilities.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Atrium Health Dermatology
09.2023 - Current
- Performed routine follow-up calls to track patient progress post-treatment, contributing to improved recovery rates.
- Educated patients on preventative measures to promote long-lasting skin health and reduce future issues.
- Triaged urgent cases effectively, prioritizing the needs of high-risk patients while managing appointment schedules accordingly.
- Enhanced patient experience by providing compassionate care and thorough education on skincare routines.
- Assisted dermatologists with various procedures, improving patient treatment outcomes and satisfaction.
- Managed inventory of medical supplies by routinely checking stock levels and placing timely orders when needed.
- Handled insurance claims processing efficiently, reducing delays in coverage approval for treatments.
- Obtained client medical history, medication information, symptoms, and allergies.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Taught patients about medications, procedures, and care plan instructions.
- Collected and documented patient medical information such as blood pressure and weight.
Certified Medical Assistant
Novant Health Bradford Clinic Ob-gyn
08.2022 - 09.2023
- Developed trusting relationships with patients by providing compassionate guidance throughout their pregnancies.
- Educated new parents on postpartum care, breastfeeding, and infant safety measures.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Improved patient care by assisting with OB/GYN examinations and procedures.
- Contributed to a safe clinical environment by adhering to infection control protocols and sterilizing equipment.
- Supported positive birth experiences for families through attentive postnatal follow-up appointments focused on infant growth milestones assessment.
- Assisted doctors in performing routine gynecological exams smoothly while maintaining strict privacy standards throughout the process.
- Facilitated early detection of potential problems during pregnancy by conducting thorough prenatal screenings, such as blood tests and ultrasounds.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Ground Package Handler
FedEx
11.2020 - 11.2022
- Used hand-held scanners and physical logs to accurately track item movements.
- Followed safety regulations to maintain safe work environment.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Assembled, sealed, and loaded packages into correct trucks.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Helped train new employees in safe practices and warehouse procedures.
- Unpacked and repacked items in different quantities and configurations for shipment.
Front Desk Associate
American Dry Cleaning Service
06.2018 - 07.2020
- Developed trusting relationships with patients by providing compassionate guidance throughout their pregnancies.
- Educated new parents on postpartum care, breastfeeding, and infant safety measures.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Improved patient care by assisting with OB/GYN examinations and procedures.
- Contributed to a safe clinical environment by adhering to infection control protocols and sterilizing equipment.
- Supported positive birth experiences for families through attentive postnatal follow-up appointments focused on infant growth milestones assessment.
- Assisted doctors in performing routine gynecological exams smoothly while maintaining strict privacy standards throughout the process.
- Facilitated early detection of potential problems during pregnancy by conducting thorough prenatal screenings, such as blood tests and ultrasounds.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Education
Associate of Science - Biological Sciences
Central Piedmont Community College
Charlotte, NC05-2027
Certification - Certificate Clinical Medical Assistant
Southeastern Institution
Charlotte, NC06-2022
High School Diploma -
Independence High School
Charlotte, NC06.2019
Skills
- Patient vital signs assessment
- Health privacy regulation compliance
- Skin tag extraction
- Skin biopsy technique
- Instrument sterilization
- Skilled in EPIC EMR functionality
- Providing vaccinations to patients
- Clinical environment setup
- Proficient in standardized sample collection procedures
- Patient communication
- Accurate clinical documentation
- Gynecological biopsy procedure
- Health records management
- Fetal heart monitoring
- Hands-on experience with OB/GYN procedures
- Safe handling techniques
- Healthcare administrative support
- Effective communicator in English and Spanish
- Application of simple dressings
- Flexible in changing environments
- Assistance with standard operating procedures
- Basic life support certification
- Proficient in medical terminology
- Venipuncture expertise
Certification
- CCMA - Certified Clinical Medical Assistant (National Healthcareer Association)
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Certified Medical Assistant
Atrium Health Dermatology
09.2023 - Current
Certified Medical Assistant
Novant Health Bradford Clinic Ob-gyn
08.2022 - 09.2023
Ground Package Handler
FedEx
11.2020 - 11.2022
Front Desk Associate
American Dry Cleaning Service
06.2018 - 07.2020
Associate of Science - Biological Sciences
Central Piedmont Community College
Certification - Certificate Clinical Medical Assistant
Southeastern Institution
High School Diploma -
Independence High School
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